debit card fraud
#21
We got a recorded message from the fraud dept. at our bank regarding unauthorized purchases on our credit card. I thought the message was weird so I got my credit card out and called the customer service number on the card. They put me into the fraud dept. and I found out the call was legit. Someone tried to purchase thousands of dollars of fishing gear on our card but they could not give the correct billing address so it was declined. Had to cancel the card just two days before we were to leave on vacation. They could not get us the new card in time so we had to use our ATM card. I just had to make sure I transferred enough money for us to use. It was a pain in the neck but we were able to go on vacation feeling everything was taken care of. Please call your bank and verify everything that was told to you on the phone. It will be worth the peace of mind.
#24
I agree, call to double check just to make sure. It sounds alright to me, but I used to work in card services for a bank in the fraud department. Banks have a complicated system that runs 24/7 - evaluating current fraud trends, your spending pattern, locale, and $ amount of purchases.
Better safe than sorry.
Better safe than sorry.
#26
Super Member
Thread Starter
Join Date: Sep 2010
Location: Sparta, TN
Posts: 1,211
Originally Posted by sharon b
My sister had this happen someone was in FL trying to buy 5,000.00 on her card- the bank declined it and called her "just to make sure she wasn't allowing this " LOL as if :shock: :shock: They canceled her card on the spot - banks are being more careful these days and the fraud departments are growing by leaps and bounds - sadly
#27
Super Member
Join Date: Apr 2007
Location: Central Ohio
Posts: 1,079
My son and sister have been through this within the past couple of months. Both received calls from the fraud department of their banks. They were not asked to give any personal information other than to verify some facts before the bank personnel would even discuss the case with them. They visited their bank in person the following day and everything was taken care of, including getting the money returned to their accounts...thank goodness.
#28
Senior Member
Join Date: Aug 2010
Location: PA
Posts: 678
I had this happen to one of my CC several years ago. CC company called me stating there were charges & this lady started asking questions. I hung up & called my CC company & sure enough someone had tried to place over $3300.00 in ladies sexy under garments, electronics & they even tried to make a donation to a non-profit organization. I placed fraud alert/ID required on all my accounts & haven't had any problems since. There are warehouses full of hackers in China & Russia & possibly a few other countries, where all they do all day long is attempt to steal your info/money/etc. It may be a pain in the butt to have to let your company know when you make a large purchase, but it's better than being ripped off. Bank account/checking/debit cards are the easiest to hack, which is why I don't have one.
#29
Originally Posted by Feather3
Bank account/checking/debit cards are the easiest to hack, which is why I don't have one.
#30
I have had banks/cc companies call to check on larger charges that didn't fit into our "normal" spending pattern.
15th anniv we went to the jewelry district in L.A. and bought expensive watches. Got home to a message from Discover Card services on the answering machine. I just called and said that it was me and we were very happy with our anniv presents.
15th anniv we went to the jewelry district in L.A. and bought expensive watches. Got home to a message from Discover Card services on the answering machine. I just called and said that it was me and we were very happy with our anniv presents.
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