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Thread: Post office vs FedX/UPS

  1. #1
    Super Member amandasgramma's Avatar
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    I just tried to send my Qbot in for updating. I'm not sure if this rant is against FedX/UPS OR the local 'box-em-up' place. The woman boxed up the Qbot for $2.98. okay.....then she said shipping was $10.something. okay.......THEN I said I need $3000. insurance on it.......okay ----She wanted $72.00!!!!! she said $50.00 something for insurance and $5.95 for "signing for insurance"....huh????

    I said I'd pay for boxing but would have to think about it. I went to the post office......had it boxes, so no worries. Got $3000. insurance......total: $40.00 That's a BIG difference!! She told me they can beat prices of the 'box-em-up' joints on small things but not BIG cumbersome things.

    I know where I'll go from now on!
    Anyone else noticed the difference?

  2. #2
    Super Member Favorite Fabrics's Avatar
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    Quote Originally Posted by amandasgramma
    I just tried to send my Qbot in for updating. I'm not sure if this rant is against FedX/UPS OR the local 'box-em-up' place. The woman boxed up the Qbot for $2.98. okay.....then she said shipping was $10.something. okay.......THEN I said I need $3000. insurance on it.......okay ----She wanted $72.00!!!!! she said $50.00 something for insurance and $5.95 for "signing for insurance"....huh????

    I said I'd pay for boxing but would have to think about it. I went to the post office......had it boxes, so no worries. Got $3000. insurance......total: $40.00 That's a BIG difference!! She told me they can beat prices of the 'box-em-up' joints on small things but not BIG cumbersome things.

    I know where I'll go from now on!
    Anyone else noticed the difference?
    I think the problem is with the "box-em-up" place.

    The only difference between USPS/UPS/FedEx that I'm SURE of is that USPS doesn't care if you insure it. They're happy to take your money for shipping. If something happens enroute, and you didn't insure it, they don't care, and the problem is yours. UPS and FedEx will automatically add insurance into the price if the item is valuable. And if something goes wrong, you're covered and it is THEIR problem.

    "Choose wisely..."

  3. #3
    Super Member hobo2000's Avatar
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    I always go to my PO. They tell me the best and least expensive way to ship. I appreciate that.

  4. #4
    Power Poster amma's Avatar
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    The retail stores make their money by adding on "their" charges to the PO's, Fed Ex's or UPS's fees.

    I had one add on an additional $10 to a package I was mailing to France. I told them no thank you, and would drive the additional 5 minutes to the PO. Needless to say I do not use these stores any more.

  5. #5
    Junior Member gingerella's Avatar
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    I use them as few times as possible. I much prefer the USPS, not only because I think it's the best service money can buy, (I have lived overseas and am VERY familiar with other governments' postal services) and it's the cheapest one as well.

    I always buy insurance. Usually $50.00 worth, but sometimes lots more. I always buy delivery confirmation. Not that I don't think it will get to where I want it to go, but because I believe the thirty five cents helps the Post Office and I can afford it.

  6. #6
    Super Member oatw13's Avatar
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    Fed-Ex and UPS both offer insurance up to $100 free. This is included in the cost of shipping.

    I looked up your $3000 value on UPS.com and the UPS charge is only $27.00 for the insurance at $3000. Of course,the shipping fee would probably be about $10-$15 depending on weight.

    The problem is when you go to the shops, they charge you a surcharge to use the UPS or Fed-Ex services. Their charges are usually quite high.

    If you have a local Fed-Ex or UPS facility, you can go there and ship your packages without paying the additioanl surcharges. Or, you can create an account online at UPS.com or fedex.com and enter your package information online, pay for and print your label, attach the label to your box and simply drop off your package at the local "box-em-up" store. I do it this way all the time.

    And UPS and Fed-Ex both track packages for free.

  7. #7
    Super Member QuiltQtrs's Avatar
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    Have only used "box-em-up" store once, for a huge glass/framed original
    art print.
    Always use my super new/friendly local Post Office ... or another location
    that does UPS/FedEx for large boxes (fabrics/quilts).
    Needless to say, ALL shipping has gone up and we just have to bear with it
    if we sew to sell, use EBay, Etsy, etc. Amazon for books.
    Guess mailing several hundred packages a year tells me there is no way
    around this.

  8. #8
    Senior Member fun2quilt's Avatar
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    Anything important, expensive, or sentimental gets shipped ups or fedex. Ever tried to file a claim w/ the usps? Even with insurance, it is impossible! Small items (under 5 pounds) are always cheaper to send usps, as long as tracking isn't important to you. Me, I like to know where my package is and who signed for it and when. Like anything, you get what you pay for. The pack and ship stores charge more for the usps because they have to cover their cost plus the cost of the postage.

  9. #9
    Super Member amandasgramma's Avatar
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    Quote Originally Posted by oatw13
    Fed-Ex and UPS both offer insurance up to $100 free. This is included in the cost of shipping.

    I looked up your $3000 value on UPS.com and the UPS charge is only $27.00 for the insurance at $3000. Of course,the shipping fee would probably be about $10-$15 depending on weight.

    The problem is when you go to the shops, they charge you a surcharge to use the UPS or Fed-Ex services. Their charges are usually quite high.

    If you have a local Fed-Ex or UPS facility, you can go there and ship your packages without paying the additioanl surcharges. Or, you can create an account online at UPS.com or fedex.com and enter your package information online, pay for and print your label, attach the label to your box and simply drop off your package at the local "box-em-up" store. I do it this way all the time.

    And UPS and Fed-Ex both track packages for free.
    I didn't know about the online ability with FedX and UPS...I'll look into that next time. It's a 70 mile RT to get to their stores...so I'm happy to hear about this. I just did a calc on FedX site...it would have cost $35.18.............$72.00 to ship from the "box-em up" store....hmmmmmmmmmmmmm 100% markup - wow.

    I have tracking #s with the post office......Let's pray I don't have to use ANY company to trace my package!

  10. #10
    Power Poster nativetexan's Avatar
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    the other day i mailed off a very skinny shoe box with an insulated drinking cup in it at the post office. i had added some plastic bags to keep it from moving around and some cardboard from the back of a writing tablet for a top (I didn't have the shoe box top). it weighed 1.7 ounces and went to Wyoming. the cup cost about $3.00 but mailing it cost $5.70!! too much!!!!

  11. #11
    Super Member ptquilts's Avatar
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    My rule of thumb is, over 2 pounds or over $25, go UPS. Can't beat their built in insurance, I have had 2 claims with them and they were handled quickly and well.
    USPS insurance is overpriced and hard to collect on. You fill out a form, send it to the buyer, they fill out their part, send it back to you, -Oh and did we mention you have to wait a LONG time before you can even initiate all this? Then they will probably tell you the item was not packed right.

  12. #12
    Super Member ptquilts's Avatar
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    I had someone send me a basted quilt for handquilting once, it arrived not even in a box. Literally, some cardboard was wrapped around it and taped.
    I mentioned it to the sender and she said she had taken it to a Pack'N'ship place, they told her, "Oh we have the perfect box for that.."

  13. #13
    Super Member mom-6's Avatar
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    The store I work for (a local office supply store) also does UPS shipping for the public. We do charge a flat rate fee over the actual cost of shipping that covers our time spent and the fees that we pay UPS for them to stop by and pick up from us every day. However the fee for insurance is very reasonable, and claims are usually taken care of quickly, although you do often have to argue with them a bit about how well the package was packed...the standard response is insufficient packing material! We ship out several packages a day and usually have 2-3 claims per year. And sometimes it WAS insufficient packing material put in by the customer.
    The only way a regular size package would be $72 to ship would be if it was sent Next Day Air and was heavy to boot.
    I'm guessing that the $40 from the post office would be very comparable to what our charges would be.

  14. #14
    Community Manager PatriceJ's Avatar
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    could be a rant. maybe not. that depends on how heated the conversation gets. ;-)

    the very important thing we can all get from this is that it pays to shop around for shipping, just as it does for the things we want to buy or send.

    there's "too much" and "more than i'm willing to pay". they aren't necessarily the same thing. ;-)

  15. #15
    Power Poster nativetexan's Avatar
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    yes but how come when i wrote Refused on a box and took it to the UPS Store, they delivered it right back to me?? my UPS guy who came to my ex work place told me they would do that. duh!

  16. #16
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    I have filed a claim with usps - and it was paid - eventually. But it did require a fair amount of effort on my part to collect. I was also given conflicting information - one clerk told me I had to surrender the entire shipment - another one told me I only had to surrender the broken piece to the post office.

  17. #17
    pookie ookie's Avatar
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    Had a lot of positive experiences with UPS and USPS. Not so much with FedEx until the last few years.

    Just remember to stay away from the box 'em up shops and you're in charge of seeing everything through.

  18. #18
    Super Member b.zang's Avatar
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    UPS does not translate into Canada. Here's what happened to my DH today.

    - The phone rings, it's UPS with a parcel, will be in town in 20 minutes, please meet the truck to pick it up. They will not deliver to our house (we live 40 minutes from town). Hm, can't get to town in 20 minutes.
    - DH calls a friend in town and arranges for the parcel to be delivered there.
    - friend cannot find cheque book when the truck arrives. Will not take cash ($5.48). Driver instructs to write down credit card # and pin# to pay. Friend refuses. Package leaves with truck.
    - package is now 2-1/2 hours from us with no idea of when or how we might retrieve it.

    DH asks over and over again when ordering to please do not use UPS but I think for those of you in the continental USA it is a cheap option. It isn't actually UPS that delivers here, but some local company with the contract and they don't do well at their end of the bargain.

  19. #19
    Junior Member seabolt22's Avatar
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    My daughter sent an appliance to be repaired by PO. when it arrived it was crushed.She had insured it. Never got any satosfaction or money from PO. It was an expensive item $200. She was out the item, poatage, and insurance cost.

  20. #20
    Community Manager PatriceJ's Avatar
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    to repeat the only important point: shop around for shipping options.

    time to move on, folks. ;-)

    pretty please, with sugar on top? :lol:

  21. #21
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    Wow.

  22. #22
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    You need to go to a true UPS/FEDX store they don't add those extra
    it's the mailing store they are not owned by either of UPS/FEDX.

  23. #23
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    I always go on the fed ex site and figure out exactly what it will cost me since I am always sending boxes to family members.

    Anything over 1 pound is ridiculous at the post office anymore and I found that I can do it cheaper and faster with instant tracking at the fed ex place.

    You have to call around as some kinkos (where fed ex usually is) will charge an extra fee. I found one that does not and am now on first name places with Bill who works there. I even have all the labels so I can fill them out at home and have it all ready to go. First $100 is free and after that there is a nominal charge. I use ground an it is still faste an cheaper than ups and post office.

    Post office is way out of my price range now, and those package stores even charge a lot for just 44 cent postage.

    Karen

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