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Thread: trouble watching Craftsy class/ CURED!

  1. #1
    Moderator kathy's Avatar
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    trouble watching Craftsy class/ CURED!

    I can watch netflix all day long with little trouble but when I try to watch Craftsy classes on my desktop or laptop it continually stops and starts or just stops completely, any ideas?

  2. #2
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    I had this problem, thought it was my laptop. I sent them an email and Craftsy told me to turn off the HD option on their screen. I did and no more problems. When you are watching the video there are symbols on the bottom of the screen, one is HD, click that off. That fixed the problems I was having. You can email them about your problem and Craftsy will respond.

  3. #3
    Super Member CookyIN's Avatar
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    Yes, the HD is the problem. I always turn it off.

  4. #4
    Super Member katier825's Avatar
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    The others are correct. If you continue to have trouble, contact them directly. They are very helpful and will even offer to refund your money if you can't get it working properly.

  5. #5
    Senior Member NOELLA's Avatar
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    I too have been having trouble mine has been stoping and starting really annoying thought it was my samsong.

  6. #6
    Senior Member NOELLA's Avatar
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    I too have been having trouble with
    mine has been stopping and starting really annoying thought it was my samsong.

  7. #7
    Super Member Snooze2978's Avatar
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    You used to be able to download the video and watch later too but since about a year ago in July 2013 haven't been able to download them. Have to watch them on their website. I like to download the videos and put them into a special folder on my PC so I can go back to it whenever I want. Now I rarely watch their videos due to this problem. So much for progress.
    Suz in Iowa
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  8. #8
    Power Poster Onebyone's Avatar
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    Be sure your video card and Adobe Flash is updated. That solved the problems I had.
    I believe giving what I can will never cause me to be in need.
    Being cheap is not a badge of honor.
    My heroes are working people, paying their own way, taking care of their children and being decent human beings.

  9. #9
    Moderator kathy's Avatar
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    THANKS EVERYBODY, i'M GOING TO LOOK FOR THE HD BUTTON RIGHT NOW.

  10. #10
    Moderator kathy's Avatar
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    WOW! turned off the hd, it still stalls just a little bit but I can live with that. thank you all

  11. #11
    Super Member DOTTYMO's Avatar
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    I've had a message from CREATE and craft site is changing channels. Anyone else had such info fromUK.
    Where are they going ?
    Finished is better than a UFO

  12. #12
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    Quote Originally Posted by kathy View Post
    WOW! turned off the hd, it still stalls just a little bit but I can live with that. thank you all
    I had this problem but found using Mozilla Firefox as the browser is much better. Google Chrome is always stopping or hanging up. Try Firefox and I think you'll be much happier. But do turn off the HD also.

  13. #13
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    I'm glad I found that out I don't have the problem on my PC but did on the tablet in my sewing room. I've got Chrome on the tablet.

  14. #14
    Super Member Marysewfun's Avatar
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    Sometimes after I have started the video, I will halt it and go do or read something else for a few minutes and let it load. You can see in the bottom there how much of it is loaded ahead of what you are watching.

    Marysewfun
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    Have a great day!

  15. #15
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    I've had the problem. When I first bought into Craftsy the videos ran great but something changed and they were horrible to watch. So, I turned off the HD and watching with Google Chrome also helps. Whatever they have done--they don't always play right with Internet Explorer.

  16. #16
    Super Member liking quilting's Avatar
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    Well, "thank you" - I haven't bought a C. class for quite a while. That that "glitcheness" was just my problem!
    I'll try this too.
    Mavis

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