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Thread: Weird Ebay situation

  1. #1
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    Yesterday I received an item from an ebay seller and there were two boxes, so I thought everything didn't fit into one box so they sent two. I opened the box that was heavier because I knew that box was the main one I wanted. Then I opened the second box and inside was something I did not order. I thought maybe I got a freebie for buying the other item. So I sent a message to the seller and they said, "Gee, I wondered what happened to that." We agreed that I would re-ship the item and the seller would pay me back. What a pain.


    Any other weird ebay buys out there?

  2. #2
    Power Poster amma's Avatar
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    Not from ebay, but I ordered books from another company. I received 3 that I didn't order. Another gentleman got my order and I got his LOL The company told us to keep the books and they sent out the correct ones.

    We all can make mistakes :D:D:D

  3. #3
    Super Member DebraK's Avatar
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    Quote Originally Posted by amma
    Not from ebay, but I ordered books from another company. I received 3 that I didn't order. Another gentleman got my order and I got his LOL The company told us to keep the books and they sent out the correct ones.

    We all can make mistakes :D:D:D
    yep, it happens.

  4. #4
    Super Member luvstitches's Avatar
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    I've gone home with extra groceries probably from the previous customer. Of course there wasn't a prime rib in there! LOL

  5. #5
    Senior Member dogpursemaker's Avatar
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    I had an ebay seller in Australia mix my order up with another US customer. It was much cheaper for us to just ship to the other's address, and the buyer reimbursed us for the forward shipping.

  6. #6
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    I buy from ebay on a regular basis, and I always check feedbacks for my sellers. You should report them to ebay. If they rip you off, they are going to do it to someone else.

  7. #7
    Super Member ptquilts's Avatar
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    not ebay, but many years ago I received in the mail a crib quilt/baby bunting, that I never could figure out who had sent it. Return address was a pack and ship place in NY. I kept it for a long time thinking the sender would get in touch with me, but they never did. Still a mystery.

  8. #8
    PamB8s's Avatar
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    I use to be a big Ebay Seller. Then one evening I was putting fresh sheets on my bed, tossed the quilt on top and threw my back out. To the hospital I went, surgery two days later, laid up in the hospital a few more day. I knew I had items that had sold, and morphine and business do not mix. I kept excellent records, had a form that my husband and mother in law (who had offered her help) all they had to do was fill in the blanks on the form with the buyers address. Match the number at the top of the page to the corresponding boxes that were stacked at the end of the hall. Put the address on the box and off to the post office. I came home a few days later thinking all was taken care of. I don't know if they got in my morphine or what but they sent everything to the wrong place. Took me weeks to straighten out and cost me a fortune. One lady sent me an email that read: " Thank you for the Camo Sheets, but I purchased my daughter a cute pair of Mary Janes."

  9. #9
    Super Member Stitchnripper's Avatar
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    Quote Originally Posted by honeybee_2000
    I buy from ebay on a regular basis, and I always check feedbacks for my sellers. You should report them to ebay. If they rip you off, they are going to do it to someone else.
    Do you think they were trying to rip her off, or did they make a mistake? Mistakes happen.

  10. #10
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    Quote Originally Posted by annthreecats
    Yesterday I received an item from an ebay seller and there were two boxes, so I thought everything didn't fit into one box so they sent two. I opened the box that was heavier because I knew that box was the main one I wanted. Then I opened the second box and inside was something I did not order. I thought maybe I got a freebie for buying the other item. So I sent a message to the seller and they said, "Gee, I wondered what happened to that." We agreed that I would re-ship the item and the seller would pay me back. What a pain.


    Any other weird ebay buys out there?


    Do NOT pay for the shipment of the items you were not to receive. The seller needs to pay for these and provide a way to do so. This is possibly a scam to get you to pay for a shipment.

    Have the seller provide payment information to his shipping company, or send the item back to him by the shipping company's acceptable method.

    I would also call the shipping company to report the situation to them. They may give you some specific direction for returning the item to the ebay seller. I would also possible report the situation to your credit card company with regards to the charges for the correct shipment received. This is to prevent the seller from adding charges through your credit card company.

    Again, DO NOT pay for shipment in error.

    Good luck with the situation.

    Pam M
    milp04--OH

  11. #11
    Super Member Sheila_H's Avatar
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    I agree with Pam it was their error I'd wait until they give you the funds to return it or a UPS number whatever it is they use. I'm a frequent buyer on E-Bay and I always check the feedback of anyone I think about doing business with and so far other than one international order that went astray I've never had any issues.

  12. #12
    Super Member Janet L52's Avatar
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    I had it happen as a buyer on ebay. I bought a small doll and received the wrong one. The seller had mixed up two dolls. It was a simple mistake and all was worked out. She paid return postage and I received the correct doll in a timely manner. I think that most of the time it is just a matter of an honest mistake. I have bought many things on ebay and it has only happened once.

  13. #13
    Senior Member clynns's Avatar
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    It's so easy to mix things up. When I sell on here I made a list of what is on the ad. Then at the bottom of the list, I type 1-15. The buyer's name goes on the number. Then I pull the item out of the box, first PM at a time and match up for shipping. On the side of the envelopes I write the name of the person who is buying. I PM the buyer, and when it's paid for it get's moved to another location in my house. And I put a return address sticker on it so I know it's ready to go. You have to be really organized to sell items. I can't imagine what I would do if I had eBay to worry about. LOL

  14. #14
    Senior Member marymc's Avatar
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    Not E bay but I sent my daughter a "care package" at her new out of state home. It seemed to take a long time to deliver but after about 10 days I got a text thanking me for the cookies and "stuff". Over the next few days when we were only able to communicate by text some weird things came up. I sent her a book, cookies, some hair care products, candy and some foam dart guns left over from Christmas. She received cookies, play Dough and candy bars we don't even have in MN. We never found out what happened but it sure made us scratch our heads.

  15. #15
    Super Member lynnsim's Avatar
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    sorry, or maybe good, nothing like this has happened to me. Weird things can happen!

  16. #16
    Junior Member lynn_z's Avatar
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    I have over 17000 positive Ebay feedbacks and thank God that people aren't suspicious if and when I make a mistake. The dollar amount you are talking about isn't worth breaking any laws or ripping off people. It's the foreign customers that can rip off dealers and because of a few of those, we no longer ship overseas. Furthermore, Ebay's policy of detailed satisfaction encourages people to ponder and most customers don't realize that anything other than a perfect score translates to a neutral or negative credit even if a positive feedback is given. I have made mistakes where things have to be forwarded to proper owners and most customers are happy to help resolve these matters.

  17. #17
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    I offers a towel once for my dog. Was suppose to say
    I love my scrappy. It said. I love my crappy! I never laughed so hard!!! I did get another one done right but still have crappy!!

  18. #18
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    Quote Originally Posted by dogpursemaker
    I had an ebay seller in Australia mix my order up with another US customer. It was much cheaper for us to just ship to the other's address, and the buyer reimbursed us for the forward shipping.
    this has happened to me..as the SELLER...packing orders and got the wrong labels on the envelopes...had it happen from several fabric shops...send me someone else's order...

  19. #19
    Super Member soniboo's Avatar
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    Not eBay but I received a bad order a couple of months ago that really surprised me. It only had one quilty book and three Christmas booklets in it, a piece of bubblewrap and the cardboard was almost flattened because it was kinda rolled together and several inches longer, wider, and higher than it needed to be, not a regular shipping box. When I called about it and that most of my order wasn't even included the young lady told me they only put a piece of bubblewrap on top to hold it secure, they don't wrap it around the products...there was so much room in that folded over box that piece of bubblewrap wasn't holding it when it left their place. My 14 pound little dog could have fit in that box with all the empty space. The book and three booklets were scratched up on the covers and dented in the corners so I can't use them for gifts and the three Christmas ones were sold out (I was refunded rather than replaced on them). My replaced order came in a much smaller, sturdy box with no problems.

    Someone in shipping sure didn't do his/her job on that order but it was corrected and I continue to order from that company since they're a popular quilty place and it was made right.

  20. #20
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    All is well. Seller reimbursed me for shipping already and the deal is done. Seller had a great feedback and has been on there awhile so I wasn't too worried, plus we did all our e-mails through ebay so I could have a record of what transpired. I think it was just an honest mistake. I'm glad I could help the seller out. If I was somebody who was housebound or didn't have transportation, the seller would have been out of luck.

  21. #21
    Super Member ptquilts's Avatar
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    Once on ebay I sent a history book to someone and they emailed me saying they got a jar of cosmetics. I figured it was someone in the PO "inspecting" media mail packages and got them mixed up. I refunded his money (not a large amount) and wondered about the person who was expecting cosmetics and got a history book.

  22. #22
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    I just started selling on ebay. Recently widowed and trying to clean out years of collections. I'm really interested in advice and tips about selling. I've just listed my first stuff and will be learning about shipping next. I love to watch the bidding on my stuff. Keep the tips and pointers coming. Thanks.

  23. #23
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    It happened to me just once, I received the wrong item from the seller, she wasn't very nice about it, go figure, to say the least I didn't buy anything else from her.

  24. #24
    Super Member cjaye44's Avatar
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    Quote Originally Posted by luvstitches
    I've gone home with extra groceries probably from the previous customer. Of course there wasn't a prime rib in there! LOL
    They were probably mine :lol: . I get shorted a bag almost every trip. It's a 50 mile RT to the store so it doesn't really pay to go back. I'm trying to watch the prices being scanned and load the bags in the cart at the same time. One time the checker rang up a .90 discount bakery item as 9.00. I always feel like I'm being rushed through and I'm just not as fast as I used to be.

  25. #25
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    Quote Originally Posted by amma
    Not from ebay, but I ordered books from another company. I received 3 that I didn't order. Another gentleman got my order and I got his LOL The company told us to keep the books and they sent out the correct ones.

    We all can make mistakes :D:D:D
    Same thing happened to me except the seller wanted me to pay the shipping....mind you the book was a three dollar used book. I quite firmly told him he was dreaming and I wanted the book I ordered!

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