A big shout out to the "Quilts at the Marshall House" -Michigan
05-12-2015, 05:30 AM
#1
Super Member
Thread Starter
Join Date: Jan 2011
Location: 25 yrs in TN; now back home in MI
Posts: 1,871
A big shout out to the "Quilts at the Marshall House" -Michigan
Let's me preface this by saying I was on a two day hard-driving road trip, so my mind was a bit mushy when I took my one and only quilt shop break.
I stopped by Quilts at the Marshall House in Marshall, MI (a very nice small town) yesterday. I was amazed at the quality of customer service! The fabric is set up in about 4 very large rooms and a few smaller rooms by collections. I found two fat quarters I really liked and was looking for coordinating fabric. One of the women in the shop came to my aid right away. We pulled out this fabric and that, but we couldn't find enough colors that -->I<---was satisfied with. I mentioned "If I only had a pattern it would help." So off she went to get a pattern for me. She brought one back and I said it was close but not quite what I was looking for and then I found one on the wall that suited my fancy. She said, "Well, then let's go in that direction." And we started anew. I ended up finding just what I needed using batiks instead. I also found backing for a quilt under construction.
My point is that she stayed with me the entire time, except to help her co-worker for a minute or two, while I looked at fabric. I was embarrassed I took up so much of her time. She simply said, "That's what we're here for."
So, If you are near I-69 near the Michigan/Indiana border, I definitely recommend stopping in!
www.quiltsatthemarshallhouse.com
https://www.facebook.com/QuiltsAtThe...lHouse?fref=ts
By the way.....I was there for about 2 hours! They have customer loyalty cards too.
I stopped by Quilts at the Marshall House in Marshall, MI (a very nice small town) yesterday. I was amazed at the quality of customer service! The fabric is set up in about 4 very large rooms and a few smaller rooms by collections. I found two fat quarters I really liked and was looking for coordinating fabric. One of the women in the shop came to my aid right away. We pulled out this fabric and that, but we couldn't find enough colors that -->I<---was satisfied with. I mentioned "If I only had a pattern it would help." So off she went to get a pattern for me. She brought one back and I said it was close but not quite what I was looking for and then I found one on the wall that suited my fancy. She said, "Well, then let's go in that direction." And we started anew. I ended up finding just what I needed using batiks instead. I also found backing for a quilt under construction.
My point is that she stayed with me the entire time, except to help her co-worker for a minute or two, while I looked at fabric. I was embarrassed I took up so much of her time. She simply said, "That's what we're here for."
So, If you are near I-69 near the Michigan/Indiana border, I definitely recommend stopping in!
www.quiltsatthemarshallhouse.com
https://www.facebook.com/QuiltsAtThe...lHouse?fref=ts
By the way.....I was there for about 2 hours! They have customer loyalty cards too.
05-14-2015, 03:33 AM
#6
Super Member
Join Date: Dec 2010
Location: Portage, Michigan
Posts: 7,392
I live in the area and they are like this with everyone. I stopped there last summer with my granddaughter to secretly buy some fabric for a quilt for her mom, my daughter. The staff was so patient while a 10 year old picked out colors for her mother's surprise quilt. Lovely folks, so much selection. They have everything from civil war to bright "tropicals". A sweet staff in a sweet little town of lovely old Victorian homes. Once the capital of Michigan! Come by and shop our little towns. Michigan has a good selection of fine quilt shops. You can do a mini shop hop in the area and get to about 7 shops in a one hour radius from Marshall.
05-14-2015, 01:02 PM
#9
Super Member
Join Date: Jun 2010
Location: Michigan
Posts: 1,664
Originally Posted by thrums
Let's me preface this by saying I was on a two day hard-driving road trip, so my mind was a bit mushy when I took my one and only quilt shop break.
I stopped by Quilts at the Marshall House in Marshall, MI (a very nice small town) yesterday. I was amazed at the quality of customer service! The fabric is set up in about 4 very large rooms and a few smaller rooms by collections. I found two fat quarters I really liked and was looking for coordinating fabric. One of the women in the shop came to my aid right away. We pulled out this fabric and that, but we couldn't find enough colors that -->I<---was satisfied with. I mentioned "If I only had a pattern it would help." So off she went to get a pattern for me. She brought one back and I said it was close but not quite what I was looking for and then I found one on the wall that suited my fancy. She said, "Well, then let's go in that direction." And we started anew. I ended up finding just what I needed using batiks instead. I also found backing for a quilt under construction.
My point is that she stayed with me the entire time, except to help her co-worker for a minute or two, while I looked at fabric. I was embarrassed I took up so much of her time. She simply said, "That's what we're here for."
So, If you are near I-69 near the Michigan/Indiana border, I definitely recommend stopping in!
www.quiltsatthemarshallhouse.com
https://www.facebook.com/QuiltsAtThe...lHouse?fref=ts
By the way.....I was there for about 2 hours! They have customer loyalty cards too.
I stopped by Quilts at the Marshall House in Marshall, MI (a very nice small town) yesterday. I was amazed at the quality of customer service! The fabric is set up in about 4 very large rooms and a few smaller rooms by collections. I found two fat quarters I really liked and was looking for coordinating fabric. One of the women in the shop came to my aid right away. We pulled out this fabric and that, but we couldn't find enough colors that -->I<---was satisfied with. I mentioned "If I only had a pattern it would help." So off she went to get a pattern for me. She brought one back and I said it was close but not quite what I was looking for and then I found one on the wall that suited my fancy. She said, "Well, then let's go in that direction." And we started anew. I ended up finding just what I needed using batiks instead. I also found backing for a quilt under construction.
My point is that she stayed with me the entire time, except to help her co-worker for a minute or two, while I looked at fabric. I was embarrassed I took up so much of her time. She simply said, "That's what we're here for."
So, If you are near I-69 near the Michigan/Indiana border, I definitely recommend stopping in!
www.quiltsatthemarshallhouse.com
https://www.facebook.com/QuiltsAtThe...lHouse?fref=ts
By the way.....I was there for about 2 hours! They have customer loyalty cards too.
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