Another new machine
#1
Yes, the sewing machine repair shop called and said they will ship me a new machine. I bought a new Smarter by Pfaff the end of Oct. 2010. I took it in for some adjustments and when I got it back home and plug it in was dead nothing. Worked great when I left the shop then nodda. Well I took it back and they just called said they would send out a new one. I can not complain with the service. I hear so much on here that you get no service after the sale. So far Pfaff has treated me right. You can always have problems with any product from time to time.
#9
Super Member
Join Date: Nov 2010
Location: IL
Posts: 2,671
Glad to hear of someone getting taken care of properly after the sale. How do you like the Smarter? Any complaints? Does it take other Pfaff feet? How many feet were included? Satisfied with the auto cut? Low bobbin alert?
#10
I am new to sewing let alone quilting. My DW took me to so many quilt shows that I diceided to start quilting. I started with an old White. Thought if I am going to do this I want a better machine. I looked at alot of machines and for the money I think the Smarter is a great machine. I do not know about the feet because I don't know any other. The thread cutter is the first I ever had so I think it works great. The needle up and down and the speed control is what I like. While my new machine has been back in the shop I completed another top on my 1949 FW. DW did not want me to get a computer sewing machine but I think it will be great.
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