Block of the Month-am I being unreasonable?
#14
Super Member
Join Date: May 2009
Location: Central PA
Posts: 5,573
I am also one who has problems picking out coordinating fabrics for a quilt. I rarely buy kits (or BOM's), but when I do, it is because I like the sample in the quilt shop. I would be very upset if this happened to me. I think that since you were not warned ahead, that you should complain and ask to have then allow you to substitute a more suitable (to you) fabric. Good Luck.
#15
Super Member
Join Date: Jul 2007
Location: central Indiana
Posts: 1,166
No, I do not think you are being unreasonable at all. If they will not make it 'right' for you, do you think you could find the fabric you were intending to be using on-line? I realize that would be an extra cost but, to me, it might be worth it in the long run. After all, you already have a huge amount of money and time invested in your BOM quilt. That was really not very nice of the quilt shop to not be 'up-front' with the customers.
#16
There seems to be a real problem with this LQS. If you "frequently mentioned" your concern, and the owner "finally admitted" the substitution, then it's pretty apparent she knew that she was in the wrong. Decide what would be an acceptable solution to the problem from your perspective and present it to her. It might be a full refund if you haven't gotten too far with assembling the blocks.
#17
Senior Member
Join Date: Feb 2009
Location: on the Iron Range in northern Minnesota
Posts: 364
Hi,
I work in my LQS and I know that we would never do that unless we told the customer that a substitution was made! I, personally, if it happened to me would complain because when I buy a kit or a block of the month I expect it to be like the sample in the shop.
Sorry this happened to you, shame on them. You should have been given a choice as your alternate.
Bev
I work in my LQS and I know that we would never do that unless we told the customer that a substitution was made! I, personally, if it happened to me would complain because when I buy a kit or a block of the month I expect it to be like the sample in the shop.
Sorry this happened to you, shame on them. You should have been given a choice as your alternate.
Bev
#18
I believe they should have told you of their dilemma and offered you the option to stay in or not, after showing you the fabrics that they had substituted. Not speaking well for the shop. Maybe we should all know who it is in case they do business online also.
#20
Super Member
Join Date: Dec 2009
Posts: 3,422
You are not being unreasonable! I would ask for a refund, or ask if you can pick out your own fabric for that particular piece. Tell them if you had been told that a substitution was made, you would not have bought it.
That's just plain evil. :evil:
That's just plain evil. :evil:
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09-18-2011 06:55 PM