Do You Notify Online Company if your Yard Was only 34 inches?
09-22-2011, 02:47 PM
#24
Super Member
Join Date: Apr 2010
Location: Illinois
Posts: 9,312
I always look at things and ask my self " if I was the owner , would I want to know that a customer did not get what they paid for and was probably never going to order again?" .
You bet if you owned the business you whould know the cost of an unhappy customer, and that whom ever is doing the cutting is damaging the best marketing tool ..REPUTATION!
You bet if you owned the business you whould know the cost of an unhappy customer, and that whom ever is doing the cutting is damaging the best marketing tool ..REPUTATION!
09-22-2011, 02:53 PM
#25
Power Poster
Join Date: Jun 2011
Location: Southern California
Posts: 19,127
DEFINITELY yes. If you have never worked behind the counter cutting fabrics, TRUST ME, it is NOT as easy as it may look. We are all human. I HOPE they will listen to what you have to say. :lol:
09-22-2011, 02:53 PM
#26
Senior Member
Join Date: Apr 2010
Location: Pahrump, NV
Posts: 597
Yes, I would let them know. See what they say and do.
In the negative event they do nothing I would report them to the better business bureau and let other people know as well.
On the other hand....also let everyone know if they did the right thing.
When I order online or in a store I expect to get a USEABLE yard, not something smaller.
In the negative event they do nothing I would report them to the better business bureau and let other people know as well.
On the other hand....also let everyone know if they did the right thing.
When I order online or in a store I expect to get a USEABLE yard, not something smaller.
09-22-2011, 05:51 PM
#30
Super Member
Join Date: Mar 2009
Location: Maine
Posts: 1,914
Definitely!! It is important for you to have what you need for your project; and also, the shop owner should be made aware that someone isn't cutting the fabrics correctly. It the owner is intentionally cheating people, than it gives them something to think about before they lose customers.
Never be shy about doing something like that.
Never be shy about doing something like that.
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