Do You Notify Online Company if your Yard Was only 34 inches?

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09-22-2011, 05:52 PM

#31

Xstitshmom

Super Member

Join Date: Jul 2011

Posts: 1,515

I will be measuring mine too! And definitely let them know!

09-23-2011, 03:01 AM

#32

DottyD

Super Member

Join Date: Jul 2010

Location: England, U.K.

Posts: 1,588

I would definitely inform them -- it's not fit for purpose !!!!!
It amazes me how many times fabric is not cut correctly - either short measurement or that it is cut crookedly.

09-23-2011, 03:21 AM

#33

Michellesews

Senior Member

Join Date: Mar 2010

Location: El Paso Texas

Posts: 987

ABSOLUELY! Without question. They may have someone working there who thinks a yard is 34". I had a similar problem with fabric strips that were too narrow and the company replaced them. It took some doing but they did the right thing in the end. I would call them AND send an email. Do it right away.
Michelle

09-23-2011, 03:25 AM

#34

tmg

Senior Member

Join Date: Mar 2010

Location: Kimberly, Al.

Posts: 742

Quote:

Originally Posted by katier825

If I was the manager, I'd want to know. They can't correct the problem if they aren't aware that there is one!

Ditto.

09-23-2011, 03:26 AM

#35

scrappy2

Senior Member

Join Date: Aug 2011

Location: W Ohio

Posts: 760

I would call them & I would be interested in the outcome.
Good Luck!

09-23-2011, 03:28 AM

#36

Joset

Super Member

Join Date: Feb 2011

Location: New Rockford, ND

Posts: 2,003

i sure would be calling them. you paid for the full yard.

09-23-2011, 03:31 AM

#37

Tinabodina

Super Member

Join Date: Feb 2010

Location: Appleton, WI

Posts: 1,008

Absolutely let them know. If they do not correct it, let everyone you know including all of us.

09-23-2011, 03:32 AM

#38

brushandthimble

Super Member

Join Date: Sep 2009

Location: North of Boston, MA, USA

Posts: 3,524

please let us know what you get for a response.

09-23-2011, 03:37 AM

#39

QuiltingHaven

Senior Member

Join Date: Apr 2011

Location: Ohio

Posts: 952

Yes, definitely let them know and keep us all posted as to how this turns out for you. We do need to know which companies are willing to admit mistakes and step up to fix their error. With the cost of fabric rising daily, we want to get good quality material for a reasonable price and exactly what we order.