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Thread: e-bay goof up!

  1. #51
    Super Member Olivia's Grammy's Avatar
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    Boy that was a hard lesson to learn. I rarely use Ebay. I lost money some years earlier when I tried selling some things. To me Ebay is to pricy for selling things.

  2. #52
    Senior Member Tennessee Suzi's Avatar
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    Well, I notified the seller first and then E-Bay. This was done immediately after the bid. E-bay did nothing but the seller first offered it to the one that bid 69.00 (the bid under my error). They did not want it so she offered it to me by splitting the difference. So I had to pay $60.50 but I think that was very fair of the seller. I don't buy often enough to understand all the gobble-d-goop about bidding. Better stay away from e-bay now on huh?

  3. #53
    Senior Member Tennessee Suzi's Avatar
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    Quote Originally Posted by bammy1
    Ouch! I've had that happen to me on ebay too. Just going too fast for my own good and not checking my bids! At least the seller I contacted was kind enough to understand. Sorry to hear your seller wasn't as kind.
    I really think the seller was kind to me. After all, it was my mistake, not hers! She sold it to me at a reduced price, so I am thankful for that!

  4. #54
    MTS
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    Suzi,
    I'm glad it was resolved peacefully. ;-)

    The Seller made out much better than if you had bid correctly, so I doubt they'll be complaints on that end. And you had to pay a bit for your error. Fair enough all around.

    And I'll guarantee you that the other bidder knew exactly that the seller was sort of taking advantage of him/her by offering it at $69, which was unfair.

    Don't stay away from bidding and eBay. This was clearly a typo error, not an error in judgment about buying something you didn't check out. Big difference. ;)

  5. #55
    MTS
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    Quote Originally Posted by Tennessee Suzi
    I don't buy often enough to understand all the gobble-d-goop about bidding. Better stay away from e-bay now on huh?
    Don't stay away because of this incident. You just have to learn to read the information that eBay provides (and, granted, it's less than it used to be), but it can still be enlightening.

    Here's how the bidding looked at the end of the auction:

    Bidder3 --- US $70.99 --- Mar-20-11 --- 10:54:37 PDT

    Bidder2 --- US $69.99 --- Mar-20-11 --- 10:19:44 PDT

    Bidder1 --- US $45.00 --- Mar-19-11 --- 15:39:21 PDT

    Starting--- US $39.99 --- Mar-13-11 --- 10:54:46 PDT

    When Bidder1 put in his proxy bid of $45 on 3/19, anyone looking at the auction would have seen the current bid price at $39.

    Bidder2 comes along on 3/20 and places his proxy bid of $69.99.
    That bid would automatically cause Bidder1's proxy to max out at $45 (note the time always remains that of the original proxy bid), and the bid price would automatically go to $46 from Bidder2.

    35 minutes later, Suzi (Bidder3) comes along and attempts to put in a proxy bid of $47.

    Now if that bid would have gone in correctly, the minute she hit enter she would have been outbid, as Bidder2's proxy would have jumped to $48 immediately.

    However, because of the boo-boo, Suzi's proxy bid of $4,700 was in effect. So when she hit enter, Bidder2's proxy kicked in and maxed out at $69.99. The system automatically raised her bid to one bid increment more, bringing it to $70.99, where it stayed until the auction ended.

    So, to my previous point about it not being exactly kosher for the Seller to offer the quilt to Bidder2 for $69.99, that bid didn't exist unless Bidder3's proxy was higher.

    And an experienced buyer would have been able to easily see it on the bidding history and know that if the Seller was offering it the second bidder, that means something went wrong with the top bid. So if you back out that top bid, the high bid drops down to $48.

    Hope that was understandable, and easy to follow. :wink:

  6. #56
    llcathey's Avatar
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    Iv had that happen but I canceled my bid right away before the auction ended, I think you can still do that haven't been on ebay in awhile

  7. #57
    Super Member eparys's Avatar
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    Oops - so sorry to hear about this.

  8. #58

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    Oh do I sympathize with you. A few years back my husband bid on ebay for a Pez dispenser (we collect them) and he put in $3.00 but forgot to put in the decimal point, so that made the bid $300. Of course we won the bid and I'm having a panic attack thinking of that much money for apiece of plastic. But thank goodness, the seller did understand about the decimal point and therefore lost the sale. What a relief to lose!!!!!
    Sorry your seller wasn't as understanding.

  9. #59
    Senior Member Anna.425's Avatar
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    OMG I just did the same thing. I was going to b id 10.50 and bit 1050.00. There are 6 days for the auction to go. Ahhhhhhhhhhhhhhhhhhhhhhhhhhh! I use ebay all the time and I have never done this before.

  10. #60
    llcathey's Avatar
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    contact the seller and ebay plus see if you cancel Iv done that before

  11. #61
    Senior Member Anna.425's Avatar
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    Thank you so much for your advice. It was still 12 hours prior to the end of the auction so I was able to retract my bid and enter the correct amount. PHEW!

  12. #62
    Super Member RugosaB's Avatar
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    This has absolutely NOTHING to do with quilts, but one time my husband's emplyer treated us to dinner and a night of racing at the local harness racing track. I've been there before, even bet at little, less than $50 total, so I went up and placed a bet for the trifecta (pick the 3 horses that get 1st, 2nd, 3rd, any order) So I get back to my seat and saw that I bet the trifecta (pick the 3 horses, exact order) and figured, of well, my mistake. Damn if I didn't win! and the people we were sitting with suddenly took an interest in the horse racing!
    Mistakes, some ya win some ya lose.

    I told you it had nothing to do with quilting, unless you count that as $200 more for fabric

  13. #63
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    oh wow so sorry im glad you told us of your experiance i will make sure i watch that when i bid on something

  14. #64
    Senior Member Tennessee Suzi's Avatar
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    Quote Originally Posted by MTS
    Quote Originally Posted by Tennessee Suzi
    I don't buy often enough to understand all the gobble-d-goop about bidding. Better stay away from e-bay now on huh?
    Don't stay away because of this incident. You just have to learn to read the information that eBay provides (and, granted, it's less than it used to be), but it can still be enlightening.

    Here's how the bidding looked at the end of the auction:

    Bidder3 --- US $70.99 --- Mar-20-11 --- 10:54:37 PDT

    Bidder2 --- US $69.99 --- Mar-20-11 --- 10:19:44 PDT

    Bidder1 --- US $45.00 --- Mar-19-11 --- 15:39:21 PDT

    Starting--- US $39.99 --- Mar-13-11 --- 10:54:46 PDT

    When Bidder1 put in his proxy bid of $45 on 3/19, anyone looking at the auction would have seen the current bid price at $39.

    Bidder2 comes along on 3/20 and places his proxy bid of $69.99.
    That bid would automatically cause Bidder1's proxy to max out at $45 (note the time always remains that of the original proxy bid), and the bid price would automatically go to $46 from Bidder2.

    35 minutes later, Suzi (Bidder3) comes along and attempts to put in a proxy bid of $47.

    Now if that bid would have gone in correctly, the minute she hit enter she would have been outbid, as Bidder2's proxy would have jumped to $48 immediately.

    However, because of the boo-boo, Suzi's proxy bid of $4,700 was in effect. So when she hit enter, Bidder2's proxy kicked in and maxed out at $69.99. The system automatically raised her bid to one bid increment more, bringing it to $70.99, where it stayed until the auction ended.

    So, to my previous point about it not being exactly kosher for the Seller to offer the quilt to Bidder2 for $69.99, that bid didn't exist unless Bidder3's proxy was higher.

    And an experienced buyer would have been able to easily see it on the bidding history and know that if the Seller was offering it the second bidder, that means something went wrong with the top bid. So if you back out that top bid, the high bid drops down to $48.

    Hope that was understandable, and easy to follow. :wink:
    Still a little fuzzy..but better understood than before. Thanks for the "experienced" information.

  15. #65

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    you can cancel the bid and then rebid bid if you do it strait away - check with trouble shooting or something like that on ebay

  16. #66
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    Been there; done that; feel your pain.

  17. #67
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    Yikes!

  18. #68
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    Quote Originally Posted by Tennessee Suzi
    Yesterday I was skimming through the quilting section of E-Bay and saw a double wedding ring quilt up for auction. Well....the bid was $46.00 so I decided to bid $47.00 and see what happens. Well, I hit confirm and as I did I noticed that my maximum bid was $4,700.00 instead of $47.00. Needless to say, I won the auction but the winning bid was $70.00. That was a little more than I could pay but knowing the rules, I made the bid and have to live with it. I did e-mail the seller to see if she would take sympathy on me, but I guess the money talked louder than I did. Be careful when you bid that you don't get a twitch and bid too high!
    That happened to me recently I think even $70 was a good price as I have seen them on other sites for $600-up in prices. Here in Australia they are in the thousands. You are lucky to get it that cheap.

  19. #69

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    The seller does not sound like they cared about their customer. Usually a seller can tell that this was truely a mistake. Had you notified them and AOL immediately, it would have been taken care of. There is a section for withdrawing your bid, and this certainly would have fallen into the rules of being able to withdraw your bid.

  20. #70
    Junior Member NanaInVirginia's Avatar
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    What would have been really bad is if the seller used another account to drive the bid up.

    In the past when we were buying a lot of motorcycle parts I noticed that one seller who always seemed to get much more than other sellers did always had the same person bidding on all his stuff, but that other person only won 2 out of over 20 items. Luckily that was before ebay starting blocking bidder names on "private sales" so we were able to tell and just stopped bidding on his items. You have to be so careful on ebay, but I still love it.

    ps - I caught it before hitting confirm, but once when trying to check shipping I accidentally clicked the bid button instead of the shipping info button and luckily caught my bid of over 22000 before hitting confirm. (I had entered my zipcode as a bid amount) It kinda scared me, lol.

  21. #71
    Super Member deplaylady's Avatar
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    Quote Originally Posted by Tennessee Suzi
    Yesterday I was skimming through the quilting section of E-Bay and saw a double wedding ring quilt up for auction. Well....the bid was $46.00 so I decided to bid $47.00 and see what happens. Well, I hit confirm and as I did I noticed that my maximum bid was $4,700.00 instead of $47.00. Needless to say, I won the auction but the winning bid was $70.00. That was a little more than I could pay but knowing the rules, I made the bid and have to live with it. I did e-mail the seller to see if she would take sympathy on me, but I guess the money talked louder than I did. Be careful when you bid that you don't get a twitch and bid too high!
    You sound like you honestly made a mistake. I would have taken pity on you. I was selling an iPhone for my DD and one bidder beat out another at the last minute. The next day they sent me a note saying they were sorry and that thier daughter had bid by mistake, etc. Looking at their bidding history, I saw they were bidding on two at the same time (won both) and went with the cheaper one. Of course by then the next highest bidder that would have gotten the phone (beat out by $20) was no longer interested. I had to file a non-paying bidder complaint to get my fees back. I couldn't even leave a negative for the bidder - sellers can't do that anymore. If the person doesn't want to pay for the item, there is absolutely nothing the sellers can do. At least you honestly made a mistake - the other person knew what they were doing. :-(

  22. #72
    Junior Member NanaInVirginia's Avatar
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    I am curious now as to what you got for your $60.50. Will you post a pic when you receive it? Please.

  23. #73
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    asI understand ,you can ask ebay to cancel your bid, I did a while ago and they accepted it.

  24. #74
    MTS
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    Quote Originally Posted by NanaInVirginia
    What would have been really bad is if the seller used another account to drive the bid up.
    And BONUS points to Nana!!

    That's exactly why it is so frowned on, and the number of times you've retracted a bid is now visible on your feedback page.

    Shill bidding, stalker bidding, proxy busting bidding.

    While the retractions could very well be the result of an error, you never really know. ;-)

    It's been so long since I've seen one, I can't remember if the cancelled bid is visible on the bid history page.

  25. #75
    Senior Member Tennessee Suzi's Avatar
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    Quote Originally Posted by Glynda
    The seller does not sound like they cared about their customer. Usually a seller can tell that this was truely a mistake. Had you notified them and AOL immediately, it would have been taken care of. There is a section for withdrawing your bid, and this certainly would have fallen into the rules of being able to withdraw your bid.
    I notified both within seconds of my tricky finger. I must have been too close to the end and therefore it was a mute subject.

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