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Thread: EQ7--all my projects are gone.

  1. #1
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    There weren't many--but what a bummer. I got on today to show my new d-i-l something I thought she'd like, and I had to put the disk in again. Thought that was strange. I did put it in, but we didn't try it since I found the imported photo. I just got on now to work on some color, and all the projects I've created are gone. I went back to EQ6 and everything on there is gone, too. There was a LOT on there. :?

    Has anyone else had this happen? What should I do?

  2. #2
    Super Member UglyCook's Avatar
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    Did you check for the file on your hard drive? If you re-installed the program you probably need to link to the file again.

    I'm new to EQ, but I found my projects by finding a folder called, "My EQ6". It was NOT in my EQ file, but rather under "my documents".

  3. #3
    Power Poster Sadiemae's Avatar
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    Would it help to restore your computer to an earlier date? I don't know, I jsut wonder?????

  4. #4
    Super Member Rosyhf's Avatar
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    Just send an email to Penny at EQ, they will help you.

  5. #5
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    Quote Originally Posted by Sadiemae
    Would it help to restore your computer to an earlier date? I don't know, I jsut wonder?????
    We tried this--but it said there was an error--so we'll have to try again. Thanks for the idea!

  6. #6
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    Quote Originally Posted by Rosyhf
    Just send an email to Penny at EQ, they will help you.
    Okay! Thanks! I'm more worried about where the EQ6 stuff is--and secondly, I don't want it to happen again!

  7. #7
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    Quote Originally Posted by UglyCook
    Did you check for the file on your hard drive? If you re-installed the program you probably need to link to the file again.

    I'm new to EQ, but I found my projects by finding a folder called, "My EQ6". It was NOT in my EQ file, but rather under "my documents".
    I found that yesterday--and it holds only the exported items.

  8. #8
    Super Member gale's Avatar
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    I've had project disappear. I had them all backed up when I had to get my computer fixed and when I restored them, they weren't all there. I was bummed because I had worked forever for a pattern that would work with the amounts of fabric I have for my dd's twin quilt and it was lost. So now I start over but haven't been in the mood. My hd died last week so now I have to call EQ to have them deactivate my computer somehow so I can reinstall but I don't know yet if my backed up files will show up again.

  9. #9
    Power Poster Rhonda's Avatar
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    When I had to go back to an earlier date I had to reinstall my program. The error message is because it needs the drive from the download to be able to read the info. I also freaked out at not finding my EQ files but they were all there. I just had to find them in my hard drive. Anything you created only the original file survives the reset.

    I don't know what kind of pc you have but I have an HP. I found all my originals in my C drive.

  10. #10
    Super Member pennyswings's Avatar
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    Karla I am so sorry this happened to you, wish I could help but I don't have that program. Wanted to offer my sympathy anyway.

  11. #11
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    Thanks, Penny. I emailed the help part--but so far no response--but it's the weekend.

  12. #12
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    They've been found!!! I had moved them to "Pictures" rather than "Documents" and all it took was a search of pj6 and pj7 to find them! I had no idea that would create empty folders. A rep from EQ sent a long informative email that helped me find them in a hurry. Yay! I asked her if I could post her directions for others... if she says yes, I will.

  13. #13
    Power Poster Rhonda's Avatar
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    So glad you found them Karla!! I know how upset I was when I couldn't find mine!! I made sure I learned to back mine up on a flash drive so I have them now.

  14. #14
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    She said it's a great idea! :-D


    Dear Karla,


    That message means that something on your computer has been moved or deleted so EQ7 is having trouble finding all its files. Please put the EQ7 CD into your drive when you are asked for it and the installation will repair itself.


    If you didn't move or delete any files or folders for EQ7, do you have a registry cleaner on that computer? It's possible that such a cleaner might not recognize EQ7 as a program and therefore might delete it. If you do have a registry cleaner software there should be a way to tell the "cleaner" that you want to make an exception and not have EQ7 removed.


    I found more information about registry cleaners here:

    http://en.wikipedia.org/wiki/Registry_cleaner


    Registry Cleaners are software utilities that attempt to remove configuration data from the Windows Registry that is no longer in use or that is unwanted on the system. Such data may include information left by software that has not been uninstalled completely from the computer, information that is no longer of use, or settings required for the operation of malware. A registry cleaner scans the registry, and attempts to pick out the unnecessary values in order to delete or repair them.


    If you have a program that cleans out cookies, etc. it is possible that might be cleaning out files it does not recognize. Does the program have a way that you can make an exception for a file type? If it does, you could make an exception for .pj7 which is the file format for an EQ7 project file.


    The other thing that I have found on searching online of a couple times is that Windows, for some reason creates a “Recent” folder and moves the contents of your Documents folder into the Recent folder instead. There’s no documentation that I can find about why Windows does this, or how to prevent Windows from doing this.


    I don’t know what version of Windows you have, but you’ll want to search your computer for all files ending in .pj6 and .pj7, so in the Windows search box, type *.pj6 Then, after you’ve found where the files were moved to, put them back in Documents > My EQ6 > PJ6. Do the same thing for EQ7, type *.pj7 in the Windows search box and put those files back in Documents > My EQ7 > PJ7


    Here are a few links, two from Microsoft and one from a general forums site about this problem, with ideas on what to do:


    http://social.answers.microsoft.com/...9-11198c4cc9f6

    http://social.answers.microsoft.com/...f-42e6917975c0


    http://forums.techarena.in/windows-x...rt/1035532.htm


    I hope this helps!

    Best Wishes,

    Sara

  15. #15
    Senior Member 4dogs's Avatar
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    Can I asm a dumb question? just what is a WQ ? I have seen it mentioned so many times and I dont really know what it is............. maybe I am not the only one? then again, maybe I am.............

  16. #16
    Senior Member 4dogs's Avatar
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    sorry, meant to say W EQ.........ttying to type here winout my glasses..........duh............

  17. #17
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    4dogs--there are no dumb questions! :-D

    This website can answer your question--and much better than any attempt I may try! http://www.electricquilt.com/

  18. #18
    Super Member pennyswings's Avatar
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    Quote Originally Posted by barnbum
    They've been found!!! I had moved them to "Pictures" rather than "Documents"all it took was a search of pj6 and pj7 to find them! I had no idea that would create empty folders. A rep from EQ sent a long informative email that helped me find them in a hurry. Yay! I asked her if I could post her directions for others... if she says yes, I will.
    Woo Hoo!! I am so happy for you!! Nothing worse then losing something that important. I am glad you found the files.

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