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Thread: Feed Dogs bc they are hungry? Fed up with feed dogs. fighting with younger brother. He even bit me

  1. #26
    Super Member jbsstrawberry's Avatar
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    Kathy...I sure hope I'm smarter now!! I have a grown daughter as well (her pic is on another thread here) and trust me...its harder to take things away from her, even now, than it is her two little sisters!! LOL I definitely have learned a few things between the first one and the next too...but I had almost 17 years to figure stuff out between the first two!!

  2. #27
    Super Member mimisharon's Avatar
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    Miranda,
    Get your fingers working on an email to main office of WM, email their customer service MANAGER/SUPERVISOR. Tell them the story, scan the receipt, and ask them to intervene. My sister is a manager in Marietta, Ohio. She said they HAVE to take that machine back and that you should ask for a manager. The thing is, if they will do that, do you want the machine replaced by them? Do you want your money back and buy something else...somewhere else!?!

    Once they get the message from the corporate office, they have to call you withing 48 hours. If you don't hear within that time frame, email again. Include the info about the time it took to drive there, the amount of gas, etc. ALL details. Also remind them that you belong to a group of over 2,000 quilters and that you will share this story with them, in the 2nd message.

    They will help you, trust me. If they don't let me know and I'll talk to Luann again to see what else to do. OK?
    Good Luck!!

  3. #28
    Super Member mimisharon's Avatar
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    P.S.

    Don't let that b - - - - at Brother get away with that either. WRITE an email with Customer Service Supervisor in the subject line. Tell them who it was you talked to and what she said to you!

    off to wash kitchen walls and cabinets, wanna help?

  4. #29
    lin
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    That's good information Sharon. Hopefully it will help get her some closure to all this!

  5. #30
    ButtercreamCakeArtist's Avatar
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    Oh, yeah. I don't think I told you about this part of the conversation with the woman at Brother...she told me if it kept acting up, it would need serviced. I said, "what about the foot pedal not working?"
    She had the nerve to tell me I have a start/stop button on my machine (DUH!), and I could use that! I was like WTF!?! I didn't say that to her, but I felt like it. I was so uspet and was at a loss for words.
    HOW INCONVENIENT IS THAT!?! HOW IS A PERSON SUPPOSED TO WORK WITH THEIR PROJECT AND KEEP REACHING UP TO START/STOP EVERY LITTLE BIT!??!?!
    If you have something, it is supposed to work! Why bother even having a foot pedal if it isn't going to work? Why do they put them in the box with the darned things? FOR SHOW?
    When I get settled down, they are getting a good letter.

  6. #31
    live2teach's Avatar
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    Sharon,

    WM has to take something back even if it is past "their" warranty? I know when my Ipod messed up they would only take it back within 15 days, luckily it tore up th 14th day. After the 15th day I would have had to use my Apple warranty that is good for a year and send it to the manufacturer.

    I can't believe the rep at Brother treated you like that. AND that you would have to pay the shipping when it is under warranty...by the time you pay that a few times....you'd be halfway to another machine. Okay..probably not that far but shipping is expensive.

    I'm sorry you are having all of these troubles! Just remember, what goes around, comes around and those hateful *** people will get theirs....I guarantee it!

  7. #32
    live2teach's Avatar
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    I came across this site about sewing machines being jammed and other helpful topics. I thought maybe you should check it out. It might have something useful and it might not.

    Here is the sight for you, Miranda:

    http://www.thriftyfun.com/tf45666588.tip.html

    And here is a site that has all kinds of different topics about sewing machine trouble. It has the topics listed as soon as the page comes up:

    http://sewvacdoctor.com/cate.asp?categoryID=11

  8. #33
    ButtercreamCakeArtist's Avatar
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    Well, last week I sent the machine to WM with a friend without the reciept....they wanted to do an exchange, but the friends told them they wanted the money back. They were going to refund the money for the machine and had the manager up there at customer svc...Well, they almost gave them the money but found a couple things missing from the box...the 50 cent pair of scissors and the "bag" that covers it.

    My washer tore up on 27th? of August, and we went to Summersville (45 minutes) to Lowe's (beside of WM) to get a new one in the MINIVAN I was driving. Yes, it fit, and I've told this story, but...the new one tore up! When I washed clothes, they came out smelling like hot, burning wires! I was so mad. We finally got the thing back over there today. We didn't buy the same kind this time. Mom just got one about a week ago, exactly like the one I had, and her's is fine. :? weird...

    Oh, DH put new tires on our 4x4 truck that we traded up for Winter...and he torqued them the right way and all, but we ALMOST LOST A WHEEL SATURDAY EVENING! WE thought we were getting a flat at first!! He tightened the lug nuts back up, then torqued them again today!

    Oh, life's little aggravations! I'm so glad I have all you on here to unload all this stuff onto. It helps just getting out sometimes. ;)



    So, my digital camera is still acting weird. I think the internal battery is starting to get weak or something....I was trying to put it on charge yesterday, and dropped it about 5 feet from the hard floor!

    NOw, my new side by side refrigerator, which is slightly over 2 years old, is messing with me. THe option to use crushed or cubed ice won't change from crushed back to cubed sometimes.

    My cell phone won't charge. Where you plug the charger in is messed up! It hasn't been working right anyway. I've gotten calls that have never made it through. The callers never even got my voice mail!

    I think the computer has a virus, too.

    BUT....I hooked the Brother back up, and he's doing pretty good. I guess he thought he'd better straighten up bc I was seriously going to get rid of him! :evil:

    My DH had his dr. appt. last Thursday. I made him go after he was in the ER and they "thought" he has Pluorisy. He's been feeling better the past week or so. THankfully! If/when it happens again, she/doc said he has to get a stress test.

    My optomotrist appt. came out fine. My family dr. told me to go bc she thought the blood vessels were possibly pulling loose from the backs of my eyes. Thankfully they are NOT, and I'm not going blind...It's just migraines...(yeah, "JUST" migraines!)
    DH went, too, and when he got his glasses back, the RX was WAY off! So, he's back in his old ones for now, until he gets the new ones back again.

    Well, I sure hope the brother keeps going fine...it probably won't mess up again until the one year warranty runs out.

    I'll let you know what breaks or tears up next...(and did I tell you I broke two of the "sticks" that opens/shuts the blinds in one day?! last week?) I'm on a roll!

    Until next time.

  9. #34
    Senior Member k_jupiter's Avatar
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    Hey Miranda... aka BCA...

    Put the Dodge back up there. Them flowers is gittin on my nerves. *L*


    tim in san jose

  10. #35
    Community Manager PatriceJ's Avatar
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    just for that, miranda, you should put up BIG PINK flowers. :lol:

  11. #36
    Super Member ceannastahr's Avatar
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    Miranda sounds like you need a good vacation on just go back to bed and pull covers over your head till this all passes. Hope your gremlin has gone and found himself a new home

  12. #37
    ButtercreamCakeArtist's Avatar
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    Quote Originally Posted by PatriceJ
    just for that, miranda, you should put up BIG PINK flowers. :lol:
    BIG, PINK PANSIES? LoL!

  13. #38
    ButtercreamCakeArtist's Avatar
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    Quote Originally Posted by ceannastahr
    Miranda sounds like you need a good vacation on just go back to bed and pull covers over your head till this all passes. Hope your gremlin has gone and found himself a new home
    Thanks. It's all OK, though. Gotta focus on all the good things! ;)

  14. #39
    ButtercreamCakeArtist's Avatar
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    Quote Originally Posted by k_jupiter
    Hey Miranda... aka BCA...

    Put the Dodge back up there. Them flowers is gittin on my nerves. *L*


    tim in san jose
    The gremlins always find a way to put up whatever image they see fit. I don't usually get the pic up that I want. Be patient.

  15. #40
    Moderator kathy's Avatar
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    well I don't even see a picture at all!

  16. #41
    ButtercreamCakeArtist's Avatar
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    Quote Originally Posted by kathy
    well I don't even see a picture at all!
    That's bc I was trying to listen to Tim...and the gremlins ate my homework....

  17. #42
    Senior Member k_jupiter's Avatar
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    Quote Originally Posted by ButtercreamCakeArtist
    Quote Originally Posted by kathy
    well I don't even see a picture at all!
    That's bc I was trying to listen to Tim...and the gremlins ate my homework....
    Better than the Gremlins eating your BotM.


    tim in san jose

  18. #43
    Senior Member pinecone's Avatar
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    Quote Originally Posted by k_jupiter
    Quote Originally Posted by ButtercreamCakeArtist
    Quote Originally Posted by kathy
    well I don't even see a picture at all!
    That's bc I was trying to listen to Tim...and the gremlins ate my homework....
    Better than the Gremlins eating your BotM.


    tim in san jose
    :shock: :lol: :shock:

    Hope the sun comes out tomorrow .... I think that was a song. :wink:

    piney

  19. #44

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    I have 2 Brother machines and love them both. 1 I;ve had for 11 yrs and the other I've had 3yrs. Do you have the books that come with the machines? They have very good instructions on removing the bobbin and the bobbin caseing, that hold the bobbin. I get lint as threads under the casing and so I make it a point to clean and oil my machine about every 1-2 mos. depending on how often I use it. My newest Brother the 3 yr old, states it dosen't have to be oiled, but I don't agree with that and I oil mine with sewing machine oil.

  20. #45
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    :-) There is a single hole plate, fits over the feed dogs, that is available and seems to eliminate the problem. Or, hold both threads as you begin to sew. Recommend not starting on corner without a leader piece. I really like my Jenome 6500 and also the 11 pound traveler. Hope this is helpful.

  21. #46
    Super Member dungeonquilter's Avatar
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    Has anyone tried to clean out under the plate where the feed dogs come through. I had this problem, and once I cleaned out that area (you have to remove the plate), it worked great again.
    Debra

  22. #47
    ButtercreamCakeArtist's Avatar
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    Tim~
    You didn't say which Dodge, so here is the #9 Kasey Kahne car at BRistol, TN.

    to all~ please overlook the red face in the pic...serioulsy, I was about to have a heat stroke!

  23. #48
    live2teach's Avatar
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    Quote Originally Posted by ButtercreamCakeArtist
    Tim~
    You didn't say which Dodge, so here is the #9 Kasey Kahne car at BRistol, TN.

    to all~ please overlook the red face in the pic...serioulsy, I was about to have a heat stroke!
    Kasey Kahne? Come on....put the magnum back up...I'd rather see it!..haha no offense to the #9 fans...

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