Hancock's of Paducah - WOW
07-09-2015, 04:25 PM
#22
Super Member
Join Date: Dec 2009
Location: leavenworth, ks
Posts: 3,093
Every time we visit relatives in TN, we stop at Hancock's. Visual overload, not to mention fabric overload, is the only way I can explain it. There are so many fabrics, so many choices, so little time (for me to just ponder all the choices), and sadly so little money. This year I bought Christmas fabrics. Mostly cardinal related fabrics. DH is an enabler so when he began picking out fabric, it was time to leave as we needed $$ to finish the trip home too. Love visiting there but want to go sometime without kids or DH so I can spend all day and maybe buy nothing but leave with inspiration for the fabric stash.
Chris
Chris
07-10-2015, 02:52 AM
#23
Super Member
Join Date: May 2012
Location: The Granite City, Scotland
Posts: 1,635
The service from Hancocks is outstanding. I buy from them because they have flat shipping rate of $10 per $50 spend. Most other vendors charge $23.95 for a Flat Rate which holds 6-8 yards.
A few months ago I ordered black quilt back fabric (less than 1/2 the price I pay here, including shipping - even Customs if I have pay that too!). When I went to use it some time later, there was a small, but noticeable, flaw approx 18" in. I emailed them a photograph of it and they sent me another piece immediately and told me to keep the other piece.
Another time they sent me the wrong colour of a fabric I had ordered and again, they told me to keep it and refunded the cost of the original item.
I never hesitate to recommend them to all my quilting friends.
A few months ago I ordered black quilt back fabric (less than 1/2 the price I pay here, including shipping - even Customs if I have pay that too!). When I went to use it some time later, there was a small, but noticeable, flaw approx 18" in. I emailed them a photograph of it and they sent me another piece immediately and told me to keep the other piece.
Another time they sent me the wrong colour of a fabric I had ordered and again, they told me to keep it and refunded the cost of the original item.
I never hesitate to recommend them to all my quilting friends.
07-10-2015, 08:28 AM
#24
Super Member
Join Date: Jul 2010
Location: Central Willamette Valley, Oregon, USA
Posts: 7,695
Originally Posted by AZ Jane
I don't understand. I have a lot of that now a days. But if you knew you had an expired gift card, why did you expect them to make it good? That kind of thing sinks smaller shops like a hole in a ship. Perhaps they are large enough to absorb the costs but why should they? I just don't understand.
07-10-2015, 08:43 AM
#25
Senior Member
Join Date: Nov 2010
Posts: 345
Originally Posted by Sewnoma
Here in CA, gift cards CANNOT expire. They are like cash - good forever. I think that's a good policy - what "cost" are they absorbing? They were given money for that card in the past; I don't see that they're losing anything.
07-10-2015, 06:46 PM
#26
Junior Member
Join Date: Aug 2010
Location: Seattle greater area
Posts: 291
So glad they honored it and yes I will never buy another gift card that expires either. I just ordered from Hancocks of Padudcah so it us comforting to read this. I love perusing tbe catalog too. Lovely batiks.
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