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Thread: Janome help needed, please

  1. #1
    Super Member deedum's Avatar
    Join Date
    Jun 2009
    Location
    Bluebell
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    4,303
    Hi Everyone, I have a janome 9500 memory craft, love the machine, never really have done much with the embrodiery part and thought I should try to transfer some files. I had brought the compact flash card $40. Doesn't work in my pc (vista), so I was sold the external reader $45. My machine says I need format card, then I get an error. Anyone have this machine, with this issue or am I alone and frustrated?

  2. #2
    Junior Member gingerella's Avatar
    Join Date
    May 2010
    Location
    Washington
    Posts
    248
    Why don't you contact the dealer? I have had and still have several Janomes. My dealer is so good about helping me. Give yours a call.

  3. #3
    Super Member
    Join Date
    Jun 2010
    Location
    New to Manchester New Hampshire
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    1,590
    The understanding I have is if you insert the card into the Janome 9500 and go to the emb, mode it will format itself. Try it and let us know.

  4. #4
    Senior Member crashnquilt's Avatar
    Join Date
    Aug 2008
    Location
    Lebanon, Missouri
    Posts
    607
    You do need to format the card in the sewing machine and not your pc. When you go to load embroidery files, be sure to put them in the EM5 folder.

  5. #5
    Super Member deedum's Avatar
    Join Date
    Jun 2009
    Location
    Bluebell
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    4,303
    Going have to contact my dealer, machine probably needs to be cleaned anyway. How frustrating this has been, hope they will be able to help.

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