Gramof6

I think it is the AQS I belong to & have a card for 10% off @ JoAnn's also. The JoAnn's here will not allow you to use that 10% if you use another % off coupon, such one of theirs.

dunster

The above two messages demonstrate the problem a lot of us have with JoAnn's. I tried going up the chain of command - asst. mgr to mgr to corporate - and got nowhere. Stonewalled. The manager couldn't even give me the phone # of corporate. (I got it off the web site) And some JoAnn's reportedly apply the 10% to the whole purchase, others only to items for which no coupon was used. It's very inconsistent.

ScubaK

Personally I have a love/hate thing going with JoAnns.
Have you noticed their "new" selvages? Or maybe they are new to me this year. There is a wide spot proclaiming JOANNS on the fabric selvage.
Most of the sales people are cranky, lazy and don't give a rats a$$ who you are, what you spend or how frequent you come in...some of the sales people do care and I have enjoyed many conversations at the cutting counter.
Seems Corporate JoAnns doesn't really care either because do they "really" have any competition???
Again just my two stitches...
Kirsten

ScubaK

Oh forgot to add...
ASG
American Sewing Guild
35/40$ per year
[email protected]
Found them at the Sew Expo last year
Kirsten

dgreen

I agree with you! As I've gotten older I've become much more aware of how important small businesses are. I'm trying to support my local quilt shops more, even if it's a little more expensive, because they're great. Support small businesses if you can. I'm also shopping for a new machine, and can get it cheaper online, but my husband and I decided to support the dealer in town. The sad thing is, in many places these little shops can't exist anymore because of the "big" stores.

Fabriholic

I have been off-line - having withdrawals from the internet. My broadband device went south and I couldn't get to a corporate store for them to verify the failure and give me a new one until today. Got it ! : o )
I understand supporting local quilt stores; however, I am going to pursue this with Joann's. They still have not responded to the email I sent about 10 days ago. At their site today I found another form to email. I keep my own copy of what I say in any email (which won't come back to me when they do respond) and that way I can recount to them everything that's been said. I have the corporate address, also, and will resort to snail mail if I don't hear anything from them. AND - I do appreciate your comments for they will become part of the "concerns" I will share with them. Maybe as a group it will have more impact. And since my job went away many months ago, I have a bit more free time that those of you who have a 9-5.