Keepsake Quiting
02-12-2011, 12:04 PM
#45
Senior Member
Join Date: Jan 2010
Location: North Oxford MA
Posts: 943
Originally Posted by jrhboxers
I second the comment about the snow. They have been hit extremely hard by the snows lately. I had an order from them that took a little longer than usual recently - 10 days ago. There were two hold-up - their power is going in and out due to the heavy snow and trees hitting the power lines. And they were waiting for inventory to be delivered and they were delayed due to the snow.
I would cut them a little slack. Their area is not used to or equipped for snow. Just my 2 cents worth.
I would cut them a little slack. Their area is not used to or equipped for snow. Just my 2 cents worth.
like how high the snowbanks are on the sides of the roads & in parking lots.... a lot of places we used to get into with a 53' trailer are down to 45' or 28' trailer, because we can't get in or turn around... that means a lot less deliveries on every trailer, and we don't have extra drivers sitting on a bench like bellboys waiting to go out....
add that to the power issues, and it all equal delays
that being said, i love keepsake, and have never had a problem with them. one time they shipped me the wrong fabric.. 2 yd cut. i called them, they were anxious to correct the issue. i asked if they would send me ppd postage to return the wrong fabric.. they told me to keep it with their apologies.. can't argue with that kind of customer service
02-12-2011, 03:19 PM
#49
Member
Join Date: Sep 2010
Location: Upstate NY
Posts: 43
I have ordered from them and never had any problems. Once though I had ordered a batik for a backing and they were out of stock.
As for jrhboxers comment about not being equiped for snow, don't know where she is getting that info from. They are in upstate NH almost to Canadian border. If they aren't equipped for snow I don't know who would be.
As for jrhboxers comment about not being equiped for snow, don't know where she is getting that info from. They are in upstate NH almost to Canadian border. If they aren't equipped for snow I don't know who would be.
Thread
Thread Starter
Forum
Replies
Last Post
