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Thread: KUDOS to OLFA's customer service

  1. #1
    Senior Member pinkberrykay's Avatar
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    KUDOS to OLFA's customer service

    I recently purchased a new OLFA cutter from Joanns and received a dull blade. I contacted OLFA's customer service and they quickly sent out a new blade.

  2. #2
    Super Member jcrow's Avatar
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    OLFA is a very good company. I'm glad they are showing their colors!
    "Be yourself...everyone else is taken."
    Strong people don't put others down...they build them up."
    "Remember that your instincts are more important than rules"

  3. #3
    Super Member Nanaquilts44's Avatar
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    Good story. It is refreshing to hear about companies with good customer service.

  4. #4
    Super Member caspharm's Avatar
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    Glad to hear that, since I have been buying Olfa products for years.

  5. #5
    Super Member amandasgramma's Avatar
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    That's good to hear! With another posting about buying dull blades at Harbor Freight, it makes me wonder if there wasn't a really bad batch that went out all over the place. Good that Olfa stepped up to the plate.
    Dee


    "A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing." by George Bernard Shaw

  6. #6
    Moderator QuiltnNan's Avatar
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    it's so nice to hear the happy resolution stories
    Nancy in western NY
    before you speak T.H.I.N.K.
    T is it True? H is it Helpful? I is it Inspiring? N is it Necessary? K is it Kind?

    Life may not be the party we hoped for, but while we are here we might as well dance.

  7. #7
    Power Poster mighty's Avatar
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    Really great to know.

  8. #8
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    Glad to know they stand behind their products.
    If you feel like you're special...it's 'cause you are!
    Momto5

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