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KUDOS to OLFA's customer service

KUDOS to OLFA's customer service

Old 02-17-2012, 07:49 AM
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Thumbs up KUDOS to OLFA's customer service

I recently purchased a new OLFA cutter from Joanns and received a dull blade. I contacted OLFA's customer service and they quickly sent out a new blade.
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Old 02-17-2012, 08:41 AM
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OLFA is a very good company. I'm glad they are showing their colors!
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Old 02-17-2012, 08:50 AM
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Good story. It is refreshing to hear about companies with good customer service.
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Old 02-17-2012, 08:51 AM
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Glad to hear that, since I have been buying Olfa products for years.
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Old 02-17-2012, 08:55 AM
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That's good to hear! With another posting about buying dull blades at Harbor Freight, it makes me wonder if there wasn't a really bad batch that went out all over the place. Good that Olfa stepped up to the plate.
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Old 02-17-2012, 08:59 AM
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it's so nice to hear the happy resolution stories
Nancy in western NY
before you speak T.H.I.N.K. T is it True? H is it Helpful? I is it Inspiring? N is it Necessary? K is it Kind?
Life may not be the party we hoped for, but while we are here we might as well dance.
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Old 02-17-2012, 09:11 AM
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Really great to know.
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Old 02-17-2012, 06:07 PM
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Glad to know they stand behind their products.
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