ckcowl

i have been ordering from fabric.com for over 10 years now; over that 10+ years there have been 3 times when there has been a problem and they were very good and fast about fixing it (once had to recut and send fabric, once i got a totally different fabric than i had ordered, they let me keep it and sent me what i was supposed to get; and once they had to give me a refund.) all three times they were very good about fixing it and i don't think 3 times in over 10 years is too bad of a track record. I have learned over the years to always check my order when it arrives regardless of where it comes from. i've been shorted much more often from a local shop than ever from on line.

Kas

Dang. I always seem to find out I didn't get charged for something! It usually happens at a lqs. So I have to make another trip (if I want my punchcard punched) to the store. I can't not pay for it. Even if they don't know, I do.

Annaquilts

I kind of eye ball but I have had more issues with poorly cut FQ or 1 yard cuts that were not 1 yard. Also one time they send me two cuts instead of one continuous. I did send that back. I do try and look when they are cutting in the store. I think you are right. Better double check when your order come sin and contact them right aways when there is an issue.

sharon b

:oops: Nope have never measured :oops: Bit at the moment not buying fabric but will keep this in the back of my mind for the future :thumbup:

quilting.addict

And you got this bargain from where????

Jim's Gem

fabric_fancy

yes, i always measure the fabric from my orders

clem55

where do you find coupons for online ? I always see a place to enter codes , etc. But don't know where to find them.

quiltingnonie

I had to laugh at your comment "it is vacation time" ...I work in a hospital pharmacy. No matter how many are off on vacation, I STILL have to mix IV's correctly, and dispense the correct medications. NO EXCUSES! At times I feel like when I get poor customer service to say to them: "If I did my job like you are doing yours, people could DIE. I have to be accurate, why don't you??"

grann of 6

Sadly, you're right. I used to work for a dentist as his assistant, but in the summer sometimes I had to work as the office manager too, and I know I didn't do things quite as good as her, since I didn't do it every day. I only meant that someone was put where he or she didn't want to be or maybe wasn't qualified enough to do, and just didn't take the care he or she should have.