Not happy with my 8900

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04-04-2015, 06:28 AM

#41

Raggiemom

Super Member

Join Date: Nov 2010

Location: Cincinnati, OH

Posts: 3,996

I was told by Janome that other dealers will do the warranty work and the parts will be covered but NOT the labor necessarily. It's up to the individual dealer to decide if they'll do the labor free or not. That's directly from janome.com customer service. Never had to do it yet so don't know how my local dealers would treat me.

Quote:

Originally Posted by Sewnoma

I THINK you can take your machine to any Janome dealer and have warranty work done, it doesn't have to be through the person you bought it from. Is there another dealer you can call or take it to?

04-04-2015, 08:28 AM

#42

Ahof

Member

Thread Starter

Join Date: Jun 2013

Location: South Florida

Posts: 91

[QUOTE=justflyingin;7152895]There is also a yahoo group for 8900 and 7700 owners. They are very active and have a lot of help there. Check them out.[/QUOTE

I will check them out. Thanks