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Hi, Sandysews!
What is an LQS store? Thank you fpr your input about Joann's.
Shayvian

Hi,Kutnso!
Thanks for your input about Joann's. I appreciate all I can learn!
Shayvian

Hi, Sailsablazin!
Thanks for your say-so about Joann's. I wish we had an LQS around here!
Shayvian

Absolutely , say something. It's your money and you should get what you thought you paid for. Will make them think the next time so noone else gets ripped off this way.

The Fq's have always been short. If a patteern calls for FQ's don't use the one's from Joanne's. You'll be short!

I agree. You'll get further with this than complaining to your local management. Hmmmm..... referring to contacting HQ.

Quote:

Originally Posted by Zhillslady

I would but good luck. My local group of quilters has had this issue MANY times. We also recently bought jelly rolls that were so frayed when opened they were unusable. 2 of the rolls had 30 strips instead of 42. Their fat quarters are not worth the money. We have spoken to manager who said not much he can do they don't make them at his store they come that way. We can return them if unopened but Joann's is 31 miles each way so we just throw in scrap basket. I do not buy from them anymore except batting. Batiks last month were $12.99 and my LQS they are $10.99.

Remember if you buy from the smaller shops it helps keep them in business.

I think it only fair to at least notify headquarters in Solon, Ohio about the problem so they have a chance to correct the problem. This can be done with a simple email. Photos of the frayed strips and crooked FQ's would be good too. Perhaps they contract this work out and don't realize they are paying for shoddy work.
Just my thoughts on the subject!

My last visit to JoAnn's resulted in three short cuts. Only knew because a woman who watched the cut told me before I went to the cashier. I had to have every inch, so I went back to get cut again. Was pleasant, but firm. Manager became involved and she was not supportive. I told her that I would not complete the purchase, just left the cut material - local Beverly's has close enough and will honor the coupon.
And I did write a letter, invoking the local District Attorney's office Consumer Fraud unit, and copied the DA'S Office. Did get an answer from corporate, and the DA. No fraud occured since the transaction was not completed, so no action.

Yes tell them. You should get what you payed for. :-(

Hi, Zhillslady!
Thank you for your comments on fat quarters and jelly rolls. I'm just getting into quilting and want to get my money's worth!
Shayvian