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Thread: Fat Quarter Ripe-off

  1. #1
    Senior Member stitchengramie's Avatar
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    I just brought 6 fat quarters from the JoAnn's Rustling Leaves Collection. The size stated is 18" x 21". I thought a fat quarter was 18" x 22". I am unhappy with the the size, but I am frustrated with the fact that all 6 fat quarters were cut so crooked, that I had to cut 2" off each one in order to use them.

    Should I say something to the store manager at JoAnn's about this?

    Crooked fabric cost money and less fabric to use.

    Mary/stitchengramie

  2. #2
    Senior Member kountrykreation's Avatar
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    yep, say something, maybe they'll make it right

  3. #3
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    Absolutly you should say something. The employees cut those and their job is not being done correctly and the consumer is being ripped off ! Worse when you get home you don't have enough of the fabric for what you were going to use it for !

  4. #4
    Super Member Airwick156's Avatar
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    Yes I would say something.

  5. #5
    Super Member May in Jersey's Avatar
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    I'd speak to the manager about the short FQ's. The manager should pass the info along to HQ and should give you at least a free FQ for your trouble.

    I think the 18 X 22 size for FQ's is no longer true as yardage isn't 44 -45" wide as it used to be, we're lucky to get 40" today.

  6. #6
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    I would start opening them up at the store. If they ask why, tell them.

  7. #7
    Moderator QuiltnNan's Avatar
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    i would definitely say something to management. if they don't know that there is a problem, they can't fix it. then they get more dissatisfied customers.

  8. #8
    Super Member sandyl's Avatar
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    I have had the same thing with buying fats at J's. It's frustrating cause they not really qtrs. I was angry, too but J's is 20 miles from here and I didn't want to go back there to complain. Nxt time I was there I forgot to mention it. Good idea to open them up before you buy.

  9. #9
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    I would but good luck. My local group of quilters has had this issue MANY times. We also recently bought jelly rolls that were so frayed when opened they were unusable. 2 of the rolls had 30 strips instead of 42. Their fat quarters are not worth the money. We have spoken to manager who said not much he can do they don't make them at his store they come that way. We can return them if unopened but Joann's is 31 miles each way so we just throw in scrap basket. I do not buy from them anymore except batting. Batiks last month were $12.99 and my LQS they are $10.99.

    Remember if you buy from the smaller shops it helps keep them in business.

  10. #10
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    I'd say something. What do you have to lose?

  11. #11
    Senior Member Rose Cactus's Avatar
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    I would tell them

  12. #12
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    Yep! Speak up!!

  13. #13
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    I'd definitely let the manager know (and show him/her if you can) about the cutting issue. As far as the size, there's not much they can do about that. Fabric just isn't as wide as it used to be!

  14. #14
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    won't do any good to complain to the store. THey are not made at the store but overseas in a warehouse! Take pix and send them to the company HQ!
    Politely tell them that you would like a refund and an explanation as to WHy they were crooked and shorter than a standard FQ! Be sure to tell them that this explanation will then be shared online with your social network of over 10,000 other quilter's and potential Joann shoppers!

  15. #15
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    Wash them first (even in a teacup) and see how small they get!

  16. #16
    Super Member BluegrassGurl's Avatar
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    uh oh.... I just bought 3 of those last night to use as a door prize. ;-(

  17. #17
    Power Poster blueangel's Avatar
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    I would tell them about it.

  18. #18
    Super Member irishrose's Avatar
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    FQs can be 21" as fabric varies in width, but they have to be 18". A half yard doesn't vary. You can return them with a sales slip. I have bought a few of the ones on the wall for the color. They are not good fabric, but they have been true to size and did not shrink. I hate shoddy cutting. My closest JA is in a college town and that's their employment base. I've had some interesting cuts that I've refused, especially with fleece.

  19. #19
    Power Poster nativetexan's Avatar
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    the 22 quote depends on how wide that particular fabric was. if it was only 42, then can't cut 22 twice out of it.
    were these the ones with the cardboard in them. folded.?
    i never buy the ones they roll up.they are horrid.

  20. #20
    Member fabricholic's Avatar
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    Yes, I would certainly mention it. You are paying for something that your not receiving.

  21. #21
    Senior Member Linnie's Avatar
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    I think you should speak to the manager

  22. #22
    Junior Member MsMel's Avatar
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    Quote Originally Posted by jaciqltznok
    won't do any good to complain to the store. THey are not made at the store but overseas in a warehouse! Take pix and send them to the company HQ!
    Politely tell them that you would like a refund and an explanation as to WHy they were crooked and shorter than a standard FQ! Be sure to tell them that this explanation will then be shared online with your social network of over 10,000 other quilter's and potential Joann shoppers!
    I agree this is the way to go, let us know the response :)

  23. #23
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    The width can legitimately vary from as narrow as 20 inches to as wide as 22.5 inches - depending on the width of the fabric.

    However, cuts shorter than 18 inches and crooked really tick me off - I don't know any way around it except to open the pack and measure the pieces in the store if one wants to avoid the being upset when one gets home bit.

    And that goes over about as well as a floating brown log in a punch bowl!

  24. #24
    Super Member OKLAHOMA PEACH's Avatar
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    Return if unopen, then how would we know if they are bad? Thank you for warning, won't buy fat qtrs or jelly roles from them at all.

  25. #25
    Super Member jljack's Avatar
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    Quote Originally Posted by QuiltnNan
    i would definitely say something to management. if they don't know that there is a problem, they can't fix it. then they get more dissatisfied customers.
    Agree with this. They may not realize. Best to bring to their attention first, and ask them to make it good for the ones you bought that were bad.

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