![]() |
It is always nice to know the name of a company that cares for their clients. Thanks for posting!
|
I order from Fabric.com all the time and agree that their customer service is great. For some reason, I've hit an unlucky streak and have received several wrong fabrics recently. When I call, they are always so nice and apologize and arrange to send the right one. The only problem is if they are sold out of the one I ordered, they can't replace it, but issue a credit to my card. The CS rep told me that they are changing their method of selecting fabrics to fill orders from manual to a bar code system, so that should hopefully correct the problem. They always tell me to keep the fabric that I received in error. Sign up for their newsletters!! They even send you a 15% coupon for your birthday!!
|
I order from Fabric. com a lot, one of my favorite places. They have wonderful customer service and very fair prices.
That was wonderful what they did for you |
Thanks for sharing good news!
|
Yep, that is the Busbomm family. I worked for them in the late 80's and they have always been customer repsonsive.
|
Apparantly I am blind also....since I can see no coupon either.
|
That is good customer service. I order a lot of NFL fabric from them.
|
I love fabric.com. Their service is great, shipping is fast, have never had an issue. They did send me the wrong fabric one time and when I called in, they sent the correct one and told me to keep the wrong piece!!
I'm always getting coupons from them. In fact, I just got my 2nd anniversary coupon for shopping with them. Of my online fabric buying, I use fabric.com probably 90% of the time. The other 10% is usually some odd design a customer wants and they don't have. Highly recommend them, especially because the fabric IS good quality. |
Originally Posted by momof4
I have ordered a lot from Fabric.com. They do not scrimp when cutting the fabric - I have ordered a yard and gotten as much as a yard and a half. One time they sent me one wrong fabric, and when I called they said to keep what they sent and they immediately sent the correct fabric.
|
Search fabric.com coupon and there is a link for 30% off and free shipping on $40.00. www.befrugal.com/Fabric
I do not know what it entails to get the coupon. May have to sign up to receive their email. |
All times are GMT -8. The time now is 12:18 AM. |