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-   -   how's this for customer service ?? (https://www.quiltingboard.com/main-f1/hows-customer-service-t145886.html)

g-maquilts 08-18-2011 01:47 PM


Originally Posted by BigDog

Originally Posted by SharonTheriault
I looked on the home page too, didn't see 'most talked-in threads', didn't see the code. Is it supposed to be on this site or the fabric.com site?

Same here. I've looked every possible way I can look. It's not there for me, either.

Not there for me either

angelarose 08-18-2011 02:57 PM


Originally Posted by Vanuatu Jill
I'm curious too-unless I notice a post that someone happens to mention a code, I miss them as well.

I miss the coupons, too!!

BigDog 08-18-2011 03:31 PM


Originally Posted by Anna.425
Yep, that is the Busbomm family. I worked for them in the late 80's and they have always been customer repsonsive.

From their website:

Fabric.com is the place to go if you sew. We are the world's leading online fabric store. Originally, Phoenix Textiles Group, Inc. was founded in 1993 by Stephen Friedman, as a wholesale distributor of apparel fabrics. In 1999 Phoenix Textiles went online to test the concept of selling cut-yardage fabrics directly to consumers. Today, that company is known as Fabric.com.

teacherbailey 08-18-2011 03:52 PM

I've never ordered from fabric.com but thanks for sharing your story! I love hearing the great stories instead of bad....

MargeD 08-18-2011 03:56 PM

I will highlight fabric.com when I'm looking for fabric. That is absolutely great customer service. When we get great service, we should advertise, the same as for bad service. Word of mouth is everything.

Glassquilt 08-19-2011 03:45 AM

I don't see it either but then I use Firefox & Adblock Plus. Could be blocked if it's considered an advertisement.

ccrow99 08-21-2011 02:43 PM

Great to know, thanks!!


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