Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 3 1 2 ... LastLast
Results 1 to 25 of 57

Thread: how's this for customer service ??

  1. #1
    Senior Member MYWR's Avatar
    Join Date
    Feb 2011
    Location
    Mount Pleasant, TX
    Posts
    491
    Blog Entries
    1
    fabric .com has their daily specials - and I was bitten today - you always need interfacing - right? I couldn't find my coupon code for 15% discount - so I ordered anyway - afterall - free shipping - I already figured I got a discount.

    Then I signed onto this board - and up came the code !! I looked at the email receipt for my purchase . . . and they had a contact cutomer service area

    SO I emailed them and put in the code that was posted ont he board

    And what to my surprise - I got a response with a 15% credit on today's order !! that I had previously placed!!

    Now that's customer service !!

  2. #2
    Super Member Raggiemom's Avatar
    Join Date
    Nov 2010
    Location
    Cincinnati, OH
    Posts
    3,585
    I have had very good luck dealing with them. Fantastic customer service.

  3. #3
    Senior Member scrapngmom's Avatar
    Join Date
    Jul 2010
    Location
    Fallbrook
    Posts
    595
    Fantastic!

  4. #4
    Google Goddess craftybear's Avatar
    Join Date
    May 2009
    Location
    Central Indiana (USA)
    Posts
    30,668
    Blog Entries
    194
    wow, great service

  5. #5
    Junior Member
    Join Date
    Jun 2011
    Location
    Area 52
    Posts
    183
    I'd sure like to know how you get discount codes to pop up when you sign on. I've never seen one. And I just placed and order this morning with them.

    I'm kinda new here so apparently, I don't know all the secret places to look.

  6. #6
    Super Member Vanuatu Jill's Avatar
    Join Date
    Jun 2010
    Location
    Ramona, California
    Posts
    3,057
    Blog Entries
    1
    I'm curious too-unless I notice a post that someone happens to mention a code, I miss them as well.

  7. #7
    np3
    np3 is offline
    Power Poster np3's Avatar
    Join Date
    May 2010
    Location
    Bakersfield, CA
    Posts
    14,032
    Blog Entries
    7
    wonderful!

  8. #8
    Super Member NancyG's Avatar
    Join Date
    Jul 2010
    Location
    Northern California
    Posts
    1,353
    Yippee....that IS great service.

  9. #9
    Super Member Monika's Avatar
    Join Date
    Dec 2009
    Location
    Sacramento, CA
    Posts
    1,754
    Good deal!

  10. #10
    Senior Member MYWR's Avatar
    Join Date
    Feb 2011
    Location
    Mount Pleasant, TX
    Posts
    491
    Blog Entries
    1
    Quote Originally Posted by BigDog
    I'd sure like to know how you get discount codes to pop up when you sign on. I've never seen one. And I just placed and order this morning with them.

    I'm kinda new here so apparently, I don't know all the secret places to look.
    It's on the first page where you have all the separate sections of the board !! there is also a website I think where you can look those up - but I (obviously) didn't think of that today !!

  11. #11
    Cyn
    Cyn is offline
    Super Member Cyn's Avatar
    Join Date
    Aug 2010
    Location
    Jacksonville NC
    Posts
    6,761
    Blog Entries
    17
    Thanks for the info!

  12. #12
    Moderator Jim's Gem's Avatar
    Join Date
    Jun 2008
    Location
    Camarillo, California
    Posts
    35,480
    :thumbup: :thumbup:

  13. #13
    Junior Member
    Join Date
    Jun 2011
    Location
    Area 52
    Posts
    183
    I've apparently gone blind. I see nothing on the Home/Index page indicating any kind of discounts from any shop.

    I know you can type the word 'coupon' in fabric.com's search bar and get a one-time 10% coupon, and occasionally they have what they call 'box' coupons, but I surely don't see anything on this forum's index page about coupons.

  14. #14
    Senior Member MYWR's Avatar
    Join Date
    Feb 2011
    Location
    Mount Pleasant, TX
    Posts
    491
    Blog Entries
    1
    Quote Originally Posted by BigDog
    I've apparently gone blind. I see nothing on the Home/Index page indicating any kind of discounts from any shop.

    I know you can type the word 'coupon' in fabric.com's search bar and get a one-time 10% coupon, and occasionally they have what they call 'box' coupons, but I surely don't see anything on this forum's index page about coupons.
    Wierd - I see it everytime I log on - it is boxed toward the top above 'most talked-in threads' and says: 'Happy haunting' and the code is: CAT 811

  15. #15
    Power Poster blueangel's Avatar
    Join Date
    Dec 2010
    Location
    Kansas
    Posts
    20,481
    I have had fantastic results when ordering from them.

  16. #16
    Senior Member SharonTheriault's Avatar
    Join Date
    Aug 2010
    Location
    Jackson, Georgia
    Posts
    713
    I looked on the home page too, didn't see 'most talked-in threads', didn't see the code. Is it supposed to be on this site or the fabric.com site?

  17. #17
    Super Member Carron's Avatar
    Join Date
    Oct 2010
    Location
    desert area of California
    Posts
    2,267
    Yea for you!

  18. #18
    Senior Member MYWR's Avatar
    Join Date
    Feb 2011
    Location
    Mount Pleasant, TX
    Posts
    491
    Blog Entries
    1
    Quote Originally Posted by SharonTheriault
    I looked on the home page too, didn't see 'most talked-in threads', didn't see the code. Is it supposed to be on this site or the fabric.com site?
    This site - when you first get the notice that today's 'edition' is ready - which for me was late today!!!
    Really really late !

  19. #19
    Senior Member lyndaloo's Avatar
    Join Date
    Mar 2011
    Location
    Arkansas
    Posts
    725
    Last week I placed an order with them for around $40 including 1 1/2 yds of Kona Cotton Blue Jay. Instead of Blue Jay, I received a very pale peach fabric, wish I knew exactly which one it is but the sticker said "Blue Jay." I called about it and the lady told me they would send the Blue Jay right away and to keep the peach fabric, and use it in another project or donate it. It's so pretty I know the next binge will be fabric to match it--at Fabric.com, of course! They are the best!

  20. #20
    Super Member
    Join Date
    Jul 2011
    Posts
    1,518
    I love fabric.com! Got a couple of my quilting buddies hooked on them too this summer!

  21. #21
    Power Poster amma's Avatar
    Join Date
    Jul 2007
    Location
    Out searching for some sunshine :-)
    Posts
    59,092
    Blog Entries
    1
    Thank you for sharing this with us, I love to hear about great outcomes like this :D:D:D

  22. #22
    Junior Member
    Join Date
    Jun 2011
    Location
    Area 52
    Posts
    183
    Quote Originally Posted by SharonTheriault
    I looked on the home page too, didn't see 'most talked-in threads', didn't see the code. Is it supposed to be on this site or the fabric.com site?
    Same here. I've looked every possible way I can look. It's not there for me, either.

  23. #23
    Senior Member MYWR's Avatar
    Join Date
    Feb 2011
    Location
    Mount Pleasant, TX
    Posts
    491
    Blog Entries
    1
    maybe ask Patrice - but it shows up for me every day !!

    Patrice??

  24. #24
    Senior Member
    Join Date
    Apr 2011
    Location
    South Dakota
    Posts
    696
    Quote Originally Posted by BigDog
    Quote Originally Posted by SharonTheriault
    I looked on the home page too, didn't see 'most talked-in threads', didn't see the code. Is it supposed to be on this site or the fabric.com site?
    Same here. I've looked every possible way I can look. It's not there for me, either.
    I think she might be talking about the newsletter.

  25. #25
    Junior Member totosmom's Avatar
    Join Date
    Aug 2011
    Location
    Bedford Co, PA
    Posts
    256
    Wierd - I see it everytime I log on - it is boxed toward the top above 'most talked-in threads' and says: 'Happy haunting' and the code is: CAT 811[/quote]


    "Most talked-in threads"?? All I find is ads for Edgar Snyder, our local "he's everywhere" lawyer!

    Dorothy in PA

Page 1 of 3 1 2 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.