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how's this for customer service ??

how's this for customer service ??

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Old 08-18-2011, 01:47 PM
  #51  
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Originally Posted by BigDog
Originally Posted by SharonTheriault
I looked on the home page too, didn't see 'most talked-in threads', didn't see the code. Is it supposed to be on this site or the fabric.com site?
Same here. I've looked every possible way I can look. It's not there for me, either.
Not there for me either
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Old 08-18-2011, 02:57 PM
  #52  
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Originally Posted by Vanuatu Jill
I'm curious too-unless I notice a post that someone happens to mention a code, I miss them as well.
I miss the coupons, too!!
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Old 08-18-2011, 03:31 PM
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Originally Posted by Anna.425
Yep, that is the Busbomm family. I worked for them in the late 80's and they have always been customer repsonsive.
From their website:

Fabric.com is the place to go if you sew. We are the world's leading online fabric store. Originally, Phoenix Textiles Group, Inc. was founded in 1993 by Stephen Friedman, as a wholesale distributor of apparel fabrics. In 1999 Phoenix Textiles went online to test the concept of selling cut-yardage fabrics directly to consumers. Today, that company is known as Fabric.com.
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Old 08-18-2011, 03:52 PM
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I've never ordered from fabric.com but thanks for sharing your story! I love hearing the great stories instead of bad....
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Old 08-18-2011, 03:56 PM
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I will highlight fabric.com when I'm looking for fabric. That is absolutely great customer service. When we get great service, we should advertise, the same as for bad service. Word of mouth is everything.
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Old 08-19-2011, 03:45 AM
  #56  
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I don't see it either but then I use Firefox & Adblock Plus. Could be blocked if it's considered an advertisement.
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Old 08-21-2011, 02:43 PM
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Great to know, thanks!!
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