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Thanks for giving the name of the quilt store. I once lived in Mt. Pleasant, SC and go back to visit often. Next time I'm there, I'm going to Summerville. A dealer that will go to your home when you have a problem with your achine makes me want to spend some of my quilting dollars with him. Can't wait to visit the store!
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Originally Posted by davis2se
...I really, really, really need to check the book every time I start a new project!!!
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Originally Posted by wannaquilt1
My dealer came to the house yesterday to see what was going on and why i was having trouble with it. It turns out I was using the wrong foot to FMQ! I was using the open toe darning foot and it was causing trouble. I now have a metal foot with the adjustment where it raises up and down for thicker quilts and it moves so smooth now. He's also getting me a better bobbin case and a straight stitch plate.
He is so patient and even taught my 6yo how to free motion! What a great experience. I'm so excited and love my new machine now. Thanks everyone for all your encouragement to talk with him and ask for help. If i didn't that machine would sadly be in the closet where it does not belong. He is teaching a t shirt quilt class at my quilt store and I am going to take it I can't wait! yay! I love great customer service. I will def come back for more machines in the future and will send people to him ;) Edited to add the name of the shop! It's "People Places and Quilts" in Summerville SC It's an awesome store in downtown Summerville, if you are ever in the Lowcountry you need to stop and visit! |
Forgot to add. Ain't that Janome 6500 a pure dream?
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Originally Posted by watterstide
Good For You! Send him to Michigan to teach me to FMQ better!
you should post the name of the shop..! |
Isn't it great when you get that kind of customer service! Let's all say a Yahoo for that dealer.......
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Originally Posted by jgriinke
Isn't it great when you get that kind of customer service! Let's all say a Yahoo for that dealer.......
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WOW, that wouldn't happen in Wisconsin!!!!
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I absolutely love People Places and Quilts!! I travel for a living and do a show in Charlston the first of May, just in time for their anniversary sale. I always go to the Summerville shop as it is easy to get to and parking isn't a problem. I love the staff there, they are so knowlegeable
(did I even come close to spelling that right?) and friendly. Lucky you, living close enough to take classes there! They probably won't remember me, but tell them the 2 ladies from Arkansas said hello! |
Your dealer is one of a kind although we found everyone very, very kind and gracious when we were in the Charleston area for my breast cancer surgery. Still have the "Charleston" fabric I bought to make a quilt commemorating the occasion. Really got to get going on it. So glad you love the area where you live. It is very beautiful.
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