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you are right, he is great. I know him too. I am in Orangeburg. glad you like your machine now. I have a 6600 and love it.
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Sure wish I had your dealer. Mine may speak and may ignore me. After $5000 spent on machines I think speaking would be nice.
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Originally Posted by wannaquilt1
yes I am very lucky, he came to my house and even brought the Janome 3160 along just in case i wanted to keep that one instead since it's a brand new machine and would be the same price. Isn't he awesome? I guess it's someting with being in the south... you know southern hospitality and such. I'm very lucky. I came here 3 yrs ago from Cleveland Ohio so it really is a new world for me. No one went out of their way to be helpful there so I'm still getting used to how nice things are here :)
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I'm glad you got your problem fixed and I'm even more surprised that your dealer makes house calls. However, part of a good business is customer service and keeping the customer happy. One unhappy customer can spell the death knell for any business. Happy quilting from now on out.
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I have the Janome 6600 (which should operate the same as the 6500 when FMQing) and I was told that I could use the open-toed plastic darning foot for FMQing (it came with the machine) with no adjustments or the metal circular FMQ foot (purchased separately). However, when using the latter it's crucial to set the height adjustment correctly (trial and error???) or else the thread keeps breaking.
My dealer (50 miles away) not only doesn't make house calls, but likes to charge for everything and/or upsell me to another/different machine. You have a dream dealer :-) |
I am so glad it worked out so well for you.:):):)
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Happy all worked out.
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Originally Posted by franc36
Thanks for giving the name of the quilt store. I once lived in Mt. Pleasant, SC and go back to visit often. Next time I'm there, I'm going to Summerville. A dealer that will go to your home when you have a problem with your achine makes me want to spend some of my quilting dollars with him. Can't wait to visit the store!
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Originally Posted by annieb
I absolutely love People Places and Quilts!! I travel for a living and do a show in Charlston the first of May, just in time for their anniversary sale. I always go to the Summerville shop as it is easy to get to and parking isn't a problem. I love the staff there, they are so knowlegeable
(did I even come close to spelling that right?) and friendly. Lucky you, living close enough to take classes there! They probably won't remember me, but tell them the 2 ladies from Arkansas said hello! |
Originally Posted by sunkistmi
Your dealer is one of a kind although we found everyone very, very kind and gracious when we were in the Charleston area for my breast cancer surgery. Still have the "Charleston" fabric I bought to make a quilt commemorating the occasion. Really got to get going on it. So glad you love the area where you live. It is very beautiful.
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