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Thread: Janome 6500 update!!!!!

  1. #1
    Senior Member wannaquilt1's Avatar
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    My dealer came to the house yesterday to see what was going on and why i was having trouble with it. It turns out I was using the wrong foot to FMQ! I was using the open toe darning foot and it was causing trouble. I now have a metal foot with the adjustment where it raises up and down for thicker quilts and it moves so smooth now. He's also getting me a better bobbin case and a straight stitch plate.

    He is so patient and even taught my 6yo how to free motion! What a great experience. I'm so excited and love my new machine now. Thanks everyone for all your encouragement to talk with him and ask for help. If i didn't that machine would sadly be in the closet where it does not belong.

    He is teaching a t shirt quilt class at my quilt store and I am going to take it I can't wait! yay! I love great customer service. I will def come back for more machines in the future and will send people to him ;)

    Edited to add the name of the shop! It's "People Places and Quilts" in Summerville SC It's an awesome store in downtown Summerville, if you are ever in the Lowcountry you need to stop and visit!

  2. #2
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    Good For You! Send him to Michigan to teach me to FMQ better!

    you should post the name of the shop..!

  3. #3
    Super Member DebraK's Avatar
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    Glad you are happy with your machine now. It will serve you well.

  4. #4
    Senior Member wannaquilt1's Avatar
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    Quote Originally Posted by watterstide
    Good For You! Send him to Michigan to teach me to FMQ better!

    you should post the name of the shop..!
    thank you I just did! I didn't even think to do that ;)

  5. #5
    Super Member Raggiemom's Avatar
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    I'm glad it all worked out for you.

  6. #6
    MTS
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    Quote Originally Posted by wannaquilt1
    My dealer came to the house yesterday to see what was going on
    I stopped reading after this.

    Your dealer makes house calls??!?!??!! :shock: :shock:


    (glad you got it all worked out)

  7. #7
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    I didn't stop reading there, MTS ..... but I sure had to go back and re-read it! :lol:

    Wow! what a great dealer, is all I can say. He definitely deserves the free advertising!!

  8. #8
    Power Poster
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    Don't you just hate it when it's "operator error"?

    Glad the dealer helped set things right for you.

    AWESOME!

  9. #9
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    I can't believe he makes "house calls"! He is one of a kind.

  10. #10
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    I'm so glad you got it all figured out. What a great dealer!

  11. #11
    Super Member DogHouseMom's Avatar
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    [quote=MTS]Your dealer makes house calls??!?!??!! :shock: :shock: quote]

    That's what I was thinking too!! My VET doesn't even make house calls!!

    So glad to hear everything worked out for you!!

  12. #12
    Senior Member sewmanyideas's Avatar
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    I have a Janome 6500 and an open toe darning foot. I have a nick inside that was pulling up the threads towards the end of the quilting process. Is that related to your story at all?

  13. #13
    Senior Member wannaquilt1's Avatar
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    yes I am very lucky, he came to my house and even brought the Janome 3160 along just in case i wanted to keep that one instead since it's a brand new machine and would be the same price. Isn't he awesome? I guess it's someting with being in the south... you know southern hospitality and such. I'm very lucky. I came here 3 yrs ago from Cleveland Ohio so it really is a new world for me. No one went out of their way to be helpful there so I'm still getting used to how nice things are here :)

  14. #14
    Super Member Doreen's Avatar
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    you are blessed!

  15. #15
    Super Member dublb's Avatar
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    I'm so happy for you!!!

  16. #16
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    I just LOVE your dealer...what a man....glad you are all set to FMQ...will be watching for pix!

  17. #17
    Super Member Dee G's Avatar
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    Glad you found out the problem. What a great dealer!!

  18. #18
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    How funny. I had a similar experience a few weeks ago with my Janome 11000. I was having a heck of time with embroidery - the bobbin thread kept pulling to the top. I finally gave up and took it in to the shop. I was using the quilting foot instead of the embroidery foot. We changed the foot and the embroidery was once again perfect. I really, really, really need to check the book every time I start a new project!!!

  19. #19
    Junior Member onthemove's Avatar
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    I've been to this store. They are a distance for me but it is huge compared to the one I have in my tiny town. LOVE your shop and the people working there are so helpful. Good to know it hasn't changed. Enjoy the quilting!

  20. #20
    Member s3wbusy's Avatar
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    So glad you got some help with your machine. I love my 6500. I bought it several years ago and love the brand. I ended up replacing my serger with a Janome and then bought a Janome Gem Platinum 720 to take for teaching. So as you can see, I am hooked on Janomes.

  21. #21
    Super Member franc36's Avatar
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    Thanks for giving the name of the quilt store. I once lived in Mt. Pleasant, SC and go back to visit often. Next time I'm there, I'm going to Summerville. A dealer that will go to your home when you have a problem with your achine makes me want to spend some of my quilting dollars with him. Can't wait to visit the store!

  22. #22
    Junior Member countryone77's Avatar
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    Quote Originally Posted by davis2se
    ...I really, really, really need to check the book every time I start a new project!!!
    On my Janome 10001, the correct foot to use is always shown in the Machine window -- no need to look in the book.

  23. #23
    Super Member mar32428's Avatar
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    Quote Originally Posted by wannaquilt1
    My dealer came to the house yesterday to see what was going on and why i was having trouble with it. It turns out I was using the wrong foot to FMQ! I was using the open toe darning foot and it was causing trouble. I now have a metal foot with the adjustment where it raises up and down for thicker quilts and it moves so smooth now. He's also getting me a better bobbin case and a straight stitch plate.

    He is so patient and even taught my 6yo how to free motion! What a great experience. I'm so excited and love my new machine now. Thanks everyone for all your encouragement to talk with him and ask for help. If i didn't that machine would sadly be in the closet where it does not belong.

    He is teaching a t shirt quilt class at my quilt store and I am going to take it I can't wait! yay! I love great customer service. I will def come back for more machines in the future and will send people to him ;)

    Edited to add the name of the shop! It's "People Places and Quilts" in Summerville SC It's an awesome store in downtown Summerville, if you are ever in the Lowcountry you need to stop and visit!
    I've had one for 25 years. Don't know what I'd do without him.

  24. #24
    Super Member mar32428's Avatar
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    Forgot to add. Ain't that Janome 6500 a pure dream?

  25. #25
    Super Member vickig626's Avatar
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    Quote Originally Posted by watterstide
    Good For You! Send him to Michigan to teach me to FMQ better!

    you should post the name of the shop..!
    just curious... where abouts in SE MI? I'm in Flat Rock.

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