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p38flygirl 02-12-2011 03:43 PM

It could be the weather thing..UPS is way behind on shipping..I have sent 2 pks recently by 2 day select and they did not arrive on time...They don't believe in shipping thru rain, shine, sleet, or snow...They close...
I have never had shipping problems with the store..

IBQUILTIN 02-12-2011 04:27 PM

I've never had a problem with thwm. Give it a little bit of time, I would call or email. They will make it right whatever the problem

Joanie2 02-12-2011 04:31 PM

I just received an order from them. I thought they were very timely. No complaints from me.

Marysewfun 02-12-2011 04:47 PM

I think anything on the Mid to East side of the continent require an extra helping of patience from us this year. :-)
Marysewfun

kjstewart 02-12-2011 04:53 PM

I order from them and never had a problem-- remember they had tons of snow and perhaps the store was closed

Candy Apple Quilts 02-12-2011 04:56 PM

I've always had great service from them. Other orders I've placed lately have been taking a REALLY long time to get here, and that's through USPS and Fed Ex. This crazy snow has everything behind. Today I received an invitation to an event that was held yesterday --- and the envelope was mailed over a week ago from the next city over!

quilter1943 02-12-2011 05:08 PM

I tried to place my order again tonight and it went right through. I really think that area has had a lot of weather problems.

MadQuilter 02-12-2011 05:15 PM

Never had a problem. I particularly like their fabrics because their catalog represents the colors EXACTLY.

quilter1943 02-12-2011 05:18 PM

Agree with that 100%. I've had problems from some of the other web sites and catalogs.

Originally Posted by MadQuilter
Never had a problem. I particularly like their fabrics because their catalog represents the colors EXACTLY.


Dolphyngyrl 02-12-2011 05:31 PM

When i ordered from them, i got quick response to an email, and great customer service


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