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I have ordered several times from them and have never had a problem.
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Originally Posted by pattilynn
Has anyone ordered from Keepsake Quilting? I seem to be having a problem getting my order. I have called 2 times, emailed 3 times, still no order. Just wondering if this is a fluke or something that happens often with them.
Those gals are nice, and try to do their best for their customers. This time of year the weather in Center Harbor can really be wicked bad, with power outages, because the lines are down, deep snowdrifts blocking the roads....they are way out in the boonies! Please, call again, its probably just an unlucky fluke! |
I've not had a problem with Keepsake and I've ordered a couple times recently.
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I have ordered from them a number of times, I also have been to their shop, which is like being in heaven, VBG, the staff are great
Dale New Zealand |
I have never had a problem with Keepsake Quilting. Usually my order comes within a week or so.
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Keepsake Quilting is THE STAR of customer service - I swear I receive an order before I've even placed it.
It is most definitely the weather - they've been socked bad in New Hampshire. I am certain it's not a matter of FILLING the order but their shipping services being crippled temporarily. I order from them at least six times a year, and have been using them as my #1 Go To online Quilt Shop since 1992. They will always get my business and I can't say ENOUGH wonderful things about them, their service and their having helped me out of many project jams with their fast excellent service. |
I emailed them 12 days ago about a problem with a kit I purchased. The only response I've had was the automated email that they recieved my email.
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They are located in New Hampshire.
They are still under several feet of snow....I'm sure their deliveries are back on track...but they should be answering their phones by now....All commercial transportation was on hold for about two weeks....some getting through, others, not. We only had 4 inches of snow and 1 inch of ice in Texas...the mailman did not show up for two days! D in TX |
I have never had a problem with them. They are very good and fair
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I've never had a problem with KQ. Try giving them a call to see what's holding up your order.
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