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Originally Posted by Love2Quilt
A friend of mine sent a beautiful baby quilt to the long arm quilter to have it done. This quilt is for her soon to be grandchild. Upon receipt of the quilt, the quilt is so badly quilted that it she cant give it to the new grandchild. When the quilt was given to the quilter it was perfectly square(the quilter commented on that). It has pinwheels, appliqued animals and shashing. The sashing since being quilted is no longer straight, the applique animals are puckered, the quilt is no longer square. As a fellow quilter I couldnt believe the condition it came back in. So my question to you is. Should she ask for the money back from the quilting. I say yes. Should she ask for the money that it is going to take to replace the fabric? What would you suggest she do?? Thanks
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Ask for money back... so sorry this happened to you.
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I had a simular problem and I said I either wanted the money back or she was to redo it, well she took it all out and redid it.....but it still came back in such a bad state that I am taking it out again and will have it done somewhere else. So get a refund and have it sent to another quilter.
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Ask for the money back
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Did she tell the LAQ that she unhappy, or did she just tell you?
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Post a pic?
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money back! Next time review the quilt at her business and decide right then if it is not acceptable and define a fix. But I am sure you will find a new LAQ.
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I'm of the opinion that many longarm quilts are over quilting. I think it is fine for show quilts, most aren't going to be used, but quilts for use should not be quilted to this extreme. This can cause them to get out of wack because the quilting is not done evenly. The quilt it self and it's use should dictate how much quilting it needs. Of course this is my opinion.
By all means if your not happy tell your quilter, ask for refund. |
There seem to be quite a few people posting about long arm quilter disasters lately.
This is heart breaking for your friend. Ask for the money back but don't let that person touch the quilt again. |
I would ask for the money back and take the stitches out myself. I would also look for another long armer. So sorry this happened.
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