I have this wall hanging I am making for my mom and it had some embroidery on it. I don't do embroidery so I found a shop near me that did monogramming and such. Took my top to them and the lady said no problem, they could do the embroidery on it. She suggested the font and the size. I liked both so said that was fine. I picked it up today and was very disappointed in the work done on it. It's not like me to complain so before anyone asks, no I didn't say anything to the people there at the shop.

I took the top to my quilt shop to ask the ladies there what my options were. (I had brought the top to them but they only knew one person who did embroidery for people but she had recently had surgery so wasn't working) They said either rip all the lettering out and have someone else redo it, or try and quilt tightly in the banner area to even out the puckers. It makes sense that those are my only options, but does anyone possibly have any other ideas? This is a gift so I want it done right. I know an embroidery shop that I won't be doing business with again. :(

How dissapointing ;-(

I would take it back to the shop that did it and ask them what can be done to fix it and let them rip it. Also they should give you a refund.

Very disappointing. I don't think there is any way to fix that either. It is still a very nice piece.

I dont know enough about embroidery, but I would be worried that taking all those stitches out would weaken the fabric for the second go round.
I am sure someone else with experience will have a good solution.
I think the close quilting could be a viable option.

That is horrible. But, you don't have too many options. If you pick it out, you will see where it was stitched. I guess I would try what the ladies at the lqs suggested. I feel really bad for you. It's such a cute design.

Wow, I am not sure what to say other than I wouldn't be happy with it either. I guess I would have to take it back and get my money back!They need to know they got to do better, you don't want someone else to have to go thru this! It seems like a lot to rip out though! We will see what others have to say!

Wow, it looks like they didn't use any stabilizer under the embroidery! That should have prevented the puckering if they did. At this point, I think I would do some small stippling quilting around the lettering to make it lay flat. So sorry this happened to you!

It was not stabilized correctly. The stitches can be safely removed from the back. I wonder if the shop normally does embroidery on cotton? I am so sorry you got such poor work.

I'd be afraid that the fabric would be ruined to take all the stitching out -- all those needle holes so close together.