How awesome!!! I have heard really good recommendations on these scissors too!

Great story! I really hope they work well for you. Wonderful customer service, wow!

I have some Kai embroidery scissors...LOVE them...glad you decided to go with them.

Thanks YOU, Peckish, your PM "made me do it"!!! LOL

Can't wait to get mine. And thank you for posting their link! I'll post again when they come in.

Wow, that is some customer service. When I next buy scissors, I will definitely try Kai. They had a booth at the Houston Quilt Festival, but I didn't stop. They were quite busy. Next trip I will make it a point to visit with them.

I love the scissors and the rotary cutter!

Wow! What great customer service! I hadn't heard of Kai scissors, but I'm going to check them out now. Sounds like a great company.

I love my KAI scissors and heaven help anyone who tries to use them for anything else. They are so awesome. You can also look at the OMNI (yellow handle) scissors. On the blade they say they are made by KAI. I have Fibromyalgia also and it really is important to have a good fitting scissors. They are the best there is.

It's great to hear something good like this.

I hope you enjoy the scissors, and give us a report when you receive them, I've heard they are great too!