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Thread: Problems with Tin Lizzie?

  1. #26

    Join Date
    Oct 2010
    Posts
    10
    Iam looking to buy a Tin Lizzie.
    What kind of problems do you have with it??

    What has been Tin Lizize's response?

    Has your machine been fixed and running fine now??

  2. #27

    Join Date
    Apr 2010
    Location
    Kirkland, WA
    Posts
    8
    Hi Karen,

    I like my Tin Lizzie and think it's priced well; however, I wasn't offered classes on how to use it. It takes a lot of patience, practice, and Internet surfing to find info and make friends with the machine--that is probably of any long-arm.

    After almost a year, I had a problem with one of the decoders, and the company was quick to work with me to solve it. If you decide to buy a Tin Lizzie, let me know, and I will describe the problem, which is easily fixed.

    Otherwise, I've not had problems. There a a number of blogs plus YouTube videos that are very helpful. I would recommend the machine because it's solid and well priced. BTW, I didn't buy the Shirley Stitcher because I want to do the quilting free-hand rather than watch the machine do the quilting.

    Sharon

  3. #28
    e4
    e4 is offline
    Junior Member
    Join Date
    Sep 2010
    Location
    USA
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    100
    I bought my TL at the Paducah quilt show and have been quite happy with it. I have had only a few problems and those were handled with a phone call to Greg, the tech at Tin Lizzie. There is a yahoo group for Tin Lizzie (tinlizzielongarm) that is independent of the company. You do have to join, but it is an active group and has a lot of information including direct telephone numbers to some of the people at TinLizzie. With that many problems you should be getting a solution, not more talk.

  4. #29
    Power Poster BellaBoo's Avatar
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    Many repairman are just part replacers, guessing until the right part is replaced. Also if you take a video of the machine messing up sending it to the repairman if he is any good he will know what is causing it. I would post the video of it messing up on Youtube, the exact name of the machine and where I bought it and the customer service, or lack of, I have gotten.

  5. #30

    Join Date
    Oct 2010
    Posts
    10
    You sound like me....no Qbot....I want to do it myself...

    I really enjoyed talking to Ernie and have e-mailed him through my husband several times..... I think if the Ansley runs like the Tin Lizzie I will end up with it....

    I remember him saying you could use a number of different types of threads... and I liked the only one place to oil and the oil being contained....

    Do you have any problem with the cord that comes from the bottom and plugs into the machine....I have read that some have and it is a real pain esp if it happens during quilting a quilt....have to move machine and then replug???

  6. #31

    Join Date
    Oct 2010
    Posts
    10
    I will be back late Sat. night....so I will email the results of my search on Sun....Monday the latest.....

  7. #32
    Super Member franie's Avatar
    Join Date
    Mar 2010
    Location
    SW Iowa
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    6,573
    Well maybe just use manual if you think it is the stitch regulator. My LS was racing. Could be dust. Also make sure set at 11:00 when using speed. I have not been able to use my Lizzie for three months but I am back on my feet now and cleaned her yesterday and hope to try soon.

  8. #33
    Power Poster BellaBoo's Avatar
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    Quote Originally Posted by mwergeland
    It is a Tin Lizzie but has a Husqvarna label on it. I don't think under those circumstances Ernie will want to talk with me. Although my sales rep has called them, and was told they aren't supposed to deal with him.

    The sales rep was told they aren't suppose to deal with him? I think the sales rep is not being up front about that. Start raising a stink, a big stink!

  9. #34

    Join Date
    Apr 2010
    Location
    Kirkland, WA
    Posts
    8
    Hi Karen,

    No problems with the cords.

    I have used several different types of threads in different price ranges and am moving to poly because it performs well.

    At a recent show, I chatted with Sharon Schamber, and she gave me a lot of info on the TL--she's familiar with it. Two tips are to put weights in the carriage--I used ankle weights because I could spread them out and they're low--and to mount the micro handles behind the machine. I haven't done that yet, but she's correct in saying that mounting the micro handles in the front obscures your view of stitching.

    Also, I purchased a package of her size M bobbing genies and find that I have fewer problem with tension and smoothness.

    If you can afford the Ansley, I think you'll like having more quilting room and less messing with the poles.

    You might be interested in this review. http://artisanssquare.com/sg/index.php?topic=7597.5;wap2

    Sharon

  10. #35

    Join Date
    Oct 2010
    Posts
    10
    Thanks Sharon,

    I read that site.... I tried the Inova in Philly.....my hubby liked it until the salesman was knocking the lower end stitch regulator and told him he had to go up to get quality....

  11. #36

    Join Date
    Apr 2010
    Location
    Kirkland, WA
    Posts
    8
    Hi,

    I hadn't read the review before I bought my machine, but I thought you might be interested. Frankly, I've had only one problem with the stitch regulator, and that was when I had the encoder problem. It has otherwise worked great for me.

    I'm pleased with my machine and now only wish I'd thought to buy the Ansley so that I wouldn't have to keep rolling the quilts so often.

    Sharon

  12. #37

    Join Date
    May 2010
    Location
    Waller, TX
    Posts
    14
    Hi, Karen. I think the machine is a good machine, and yes, affordable. People seem to love Ernie, and he's very accessible. However, I bought mine from Husqvarna and the techs didn't have all the training that the Tin Lizzie people did. So, with the many issues I had the support wasn't satisfactory. I was using a QBOT with it, which I had bought at the same time and loved. But the support with Husqvarna and QBOT doesn't exist any more. Finally, I was sent a brand new Tin Lizzie ] right out of the box (after so many repairs on my other) with a Shirley Stitcher because it is supposed to be more compatible. I wasn't happy with the Shirley Stitcher. The software wasn't what I wanted and the designs that came with it weren't as nice. I like to draw my own and let the machine stitch them out. It was a lot more difficult and expensive to do. QBOT had spoiled me. I loved their software. I'm selling my machine and hope to get something that's a better match for me.

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