Question for Longarm Quilters
#11
Super Member
Join Date: May 2012
Location: S.E. Queensland, Australia
Posts: 1,488
I would take it back and give the LAer the opportunity to fix it. Maybe she noticed it and maybe not - stuff happens sometimes, no matter how careful we are, but if she\he refuses to fix the problem my quilts would go elsewhere in the future.
#12
Super Member
Join Date: Aug 2013
Location: Arizona
Posts: 2,355
I would also take a picture to show her . . . If she is reputable I would give some money back and/or offer a free quilting for another quilt. She can't learn from her mistakes if she doesn't know about them.
#15
Power Poster
Join Date: Dec 2010
Location: Michigan
Posts: 11,276
I agree with Ali. If I were the quilter I would want to see it in person, not just a photo. The least she should do is un-pick it for you! I guess this is a good time to emphasize that you should plan on spending some time with the long armer when you drop the quilt off to discuss exactly what you want, and also when you pick it up. YOu should examine both the front & back before you pay.
#16
Super Member
Thread Starter
Join Date: May 2017
Location: Sunny Florida
Posts: 4,431
Thanks again for your help.
Please let me add clarification about the wrinkle. The longarmer pointed out the wrinkle to me when I picked up the quilt. It looked like it could be tacked down with matching thread and be OK.
My backing was square and pressed. It had 5 inches on each side to allow for the extra fabric needed. My quilt was also square. The quilter had previously quilted a friend's quilt (same embroidery design and similar fabrics) and it looked nice.
Thank you again for your experience and help. This is truly a lesson for me in my personal quilting journey and a small glitch in the life of quilting.
Please let me add clarification about the wrinkle. The longarmer pointed out the wrinkle to me when I picked up the quilt. It looked like it could be tacked down with matching thread and be OK.
My backing was square and pressed. It had 5 inches on each side to allow for the extra fabric needed. My quilt was also square. The quilter had previously quilted a friend's quilt (same embroidery design and similar fabrics) and it looked nice.
Thank you again for your experience and help. This is truly a lesson for me in my personal quilting journey and a small glitch in the life of quilting.
#17
#18
Super Member
Join Date: Feb 2014
Location: Davenport, Iowa
Posts: 3,885
Hard to believe a professional quilter would make mistakes such as this and not rectify it before sending it back to you. I would be so upset that she didn't check the back as she went along.....I mean she had to see it as she rolled the take up bar!! I would ask for a partial refund and tell her why you have to have the problem fixed and that someone else will be getting paid to repair the problem she caused.
#19
Super Member
Thread Starter
Join Date: May 2017
Location: Sunny Florida
Posts: 4,431
Yes I'm sure a refund will be issued without questions or reservations when I see the quilter. I'm dealing with UNquilting myself and saying I'm just adding a little more love into the quilt.
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