Scared and sad- my Janome 7700 died!
11-09-2010, 05:02 AM
#33
Junior Member
Join Date: Oct 2010
Location: Mich. beautiful U.P.
Posts: 166
I too have a Janome (6500), my first one just had some "quirks" in it & I had to run to the dealer several times with it - 60 miles one way. After about the 3rd time he said "Peggi, let's just get you a new machine", and he did. I stopped in to say hi the other day & he was demonstrating the 6700 - so I watched, wanted the feature where you don't have to use the foot peddal & also helped him sell the machine. When the woman left w/ her new machine he told me he would give me exactly what I paid for my machine (over 5 yrs ago) towards the newer one so guess what, after Christmas I'm getting the new one. I think Janome is a good name, they'll stand behind your machine.
11-09-2010, 06:27 AM
#36
Super Member
Join Date: Mar 2010
Location: So. Fla now, Va orig
Posts: 1,565
Originally Posted by chiaraquilts
Hi all-
I bought my new Janome 7700 in July and have loved loved loved it- in fact just this morning was reassuring another board member about the effectiveness of the new 1/4" foot...
Did a bit of FMQ today, no problems, went to the ironing board for a few minutes, and noticed an icky "hot" smell- wasn't the iron- looked at my machine and the electronic screen was blank. Deep breath, turned it off, then on, and got an E4 error message, which according to the manual indicates a problem with the circuit and to bring it in for service.
I am going to bring it in in the morning- too late to go today- when I talked with them they said they had no idea what could be wrong, but sounds like the electronics are shot. From the smell, I think that is right. The machine is plugged into it's own surge protector, no lighting or power interruptions here....
So I just don't know what to expect tomorrow. The dealer is a well established one with a very good reputation, but I don't know if they will replace this machine or will I be in for a long stretch of ordering parts etc.? And how comfortable would you be with this machine being repaired instead of replaced?
Sorry this is so long, but I guess I am a little freaked out ...thanks for listening!
I bought my new Janome 7700 in July and have loved loved loved it- in fact just this morning was reassuring another board member about the effectiveness of the new 1/4" foot...
Did a bit of FMQ today, no problems, went to the ironing board for a few minutes, and noticed an icky "hot" smell- wasn't the iron- looked at my machine and the electronic screen was blank. Deep breath, turned it off, then on, and got an E4 error message, which according to the manual indicates a problem with the circuit and to bring it in for service.
I am going to bring it in in the morning- too late to go today- when I talked with them they said they had no idea what could be wrong, but sounds like the electronics are shot. From the smell, I think that is right. The machine is plugged into it's own surge protector, no lighting or power interruptions here....
So I just don't know what to expect tomorrow. The dealer is a well established one with a very good reputation, but I don't know if they will replace this machine or will I be in for a long stretch of ordering parts etc.? And how comfortable would you be with this machine being repaired instead of replaced?
Sorry this is so long, but I guess I am a little freaked out ...thanks for listening!
11-09-2010, 09:29 AM
#39
Senior Member
Join Date: Oct 2010
Location: Largo FL
Posts: 917
Well while not me Janome, my top of the line Rowenta iron purchased in May is faulty and has to go back--under warranty. Been bad since day one but I thought I just didn't like it. No, the electronics are faulty.
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