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Thread: sewing machine co's grrr !!!

  1. #1
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    My boygriend bought me a singer sew simple 2 yrs ago . I thought wow , a few more sts than what I had . The bubble burst real quick :twisted: The blasted thing keeps getting hung up and won't move . I have sent singer several e-mails . All they say is [ you haven't threaded the machine correctly ] Well bullsheet ! I am so blasted aggravated !
    The first time I took out the bobbin case and ring out . The factory had the thing in sideways ! I kid you not ! It's a good thing I have an older singer that will only straight stitch . Won't zigzag [ needs some work done ] The repair people around here want $85.00 just to look at it , doesn't include any repairs . What to do ? Annie

  2. #2
    Super Member Shemjo's Avatar
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    I hope the fella that wants to buy his wife a new machine sees this! We like to buy our own machines from dealers who will look after us. Are there any on line web sites to get help? I wouild be upset if I couldn't get any decent help.

  3. #3
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    Make sure the bobbin thread and the upper thread are the same make. And make sure the bobbin thread was wound on this machine and not another. Insure the bobbin case is inserted properly, the correct bobbin is being used, and the machine is threaded properly. Then CALL tech support. These are some of the first questions they will ask you...
    The $85 up front is usually a security payment to insure that you will come back and pick up your machine! In my experience, it is well worth taking a machine in for repair, I always get the repair done and a 'lube and tune'. My frustration and the time spent getting worked up to the point that whatever is broken takes a flying lesson? Cheaper to take it to the repair guy...

  4. #4
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    I haven't found any yet ! Annie

  5. #5
    Super Member Moonpi's Avatar
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    My last Singer was a piece of crap too - the commercial line. It got to the point where repairs were going to cost more than a new machine, so it sits on a shelf, neglected. I had used it for a couple years, and it cost more than the Kenmore/Janome I replaced it with.

  6. #6
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    The hang up is only part of the problem . The bobbin winder only winds half a bobbin ! Stops and won't wind any more . I always use the same thread [ upper and in bobbin ] .But thanks for the suggestion . I have tried different brands of thread , no effect .
    Figure this out . In the book , says class 16 bobbins , not the right ones ! They won't fit in the bobbin case ! And yes they are singer bobbins . I don't mix and match them . Annie

  7. #7
    Power Poster BellaBoo's Avatar
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    I think this machine sells for about $350 so it would be worth getting checked out by a good repairman. Also I would call around and find a Singer dealer and take the machine in and say why won't this work! The dealer has the number of a live person at Singer and can get something done about the machine or can take it as trade in for different one.

  8. #8
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    Quote Originally Posted by BellaBoo
    I think this machine sells for about $350 so it would be worth getting checked out by a good repairman. Also I would call around and find a Singer dealer and take the machine in and say why won't this work! The dealer has the number of a live person at Singer and can get something done about the machine or can take it as trade in for different one.
    This machine was on sale at Walmart for $75.00 . Annie

  9. #9
    Power Poster BellaBoo's Avatar
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    Oh, the one I saw was a computerized Singer Sew Simple and it had a price tag of $399. It is a Martha Stewart pick. :-D

  10. #10
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    Quote Originally Posted by BellaBoo
    Oh, the one I saw was a computerized Singer Sew Simple and it had a price tag of $399. It is a Martha Stewart pick. :-D
    I pity anyone who buys one ! I won't be buying anything else from them . Annie

  11. #11
    Power Poster BellaBoo's Avatar
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    I'm not defending Singer but any machine made for discount stores including Brother, are made very cheaply and very fast. Quality control is random so a lemon will more than likely be the norm instead of the rare. Some buy them and they last for years, it's the luck of the draw. The high end Singer and Brother machines are very nice. I don't understand why they have the lower quality with the brand name, a bad machine will turn away customers from that brand for life.

  12. #12
    Power Poster amma's Avatar
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    I am so sorry tht you are having this trouble :evil:

  13. #13
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    I'm just grumpy :-( . Nothing I have tried is working :thumbdown: Annie

  14. #14
    Power Poster MadQuilter's Avatar
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    I had a Singer with a slant needle. Every so often the timing would be kicked out of whack and I had to have it serviced. Hope you get the beastie to be reliable.

  15. #15
    Power Poster amma's Avatar
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    I have a singer, and it gets really picky if there is very little lint in the bobbin case... the thread was getting caught up in the bobbin hook, and that little bit of lint was the culprit...one time it was the tiniest snippet of thread that fell in there.

  16. #16
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    madquilter your screenname describes the way I feel right now . Annie

  17. #17
    Super Member Leota's Avatar
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    Annie,
    What type of warranty does this machine have? If it's still under warranty, take it to the repair shop. They should fix it for free.

  18. #18
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    Quote Originally Posted by Leota
    Annie,
    What type of warranty does this machine have? If it's still under warranty, take it to the repair shop. They should fix it for free.
    Singers website lost my info for my warranty , so that isn't any good either . It's just adding fuel to the fire . There isn't a singer representative close . Something has been defective with it since I got it . Singer won't replace it either . Unhappy in Va ! Annie

  19. #19
    Super Member Leota's Avatar
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    Do you still have your reciept? That's proof of purchase and they should honor it.
    it's worth a try. but you know the old 3 & 30 rule.... when something good happens...you tell 3 people ... something bad you tell 30.
    Singer doens't like bad publicity....especially the individual businesses...

  20. #20
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    Nope can't find it . Annie

  21. #21
    Super Member Leota's Avatar
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    Have the same problem with my swimming pool pump I bought last fall. the pump failed but because I can't find the receipt, they won't fix/replace it. :( We didn't have our pool this past summer :(

  22. #22
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    Neither one of us are having very good luck . Annie

  23. #23
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    I know how you feel when you want to sew and your machine is having a bad day. It would make me FURIOUS!!!

  24. #24
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    Wish I were closer and I would lend you one of mine. Once when I took my Singer in to get a tune-up, the owner loaned me one of their, at ni cost, as I needed it for some sewing.

  25. #25
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    I think after the holidays I'll go to one of the local repair shops and see what kind of machines they have . These new machines sure aren't like the older ones ! Plastic pieces of junk . well I sent them another e-mail . See what they say tomorrow . Nite all . Annie

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