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Old 02-25-2018, 07:05 AM
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I have a new brothers dream creator. My problem is some of the time I use the thread cutter it cuts the thread to short and when I begin to sew the next piece the needle is unthreaded. Does anyone know if there is a way to adjust the cut thread length. I love the thread cutter but it is unnerving when you go to start sewing and the machine says thread needle. Someone told me if you do a reverse stitch or lock in place stitch before cutting the thread this wouldn’t happen. Wrong it still happens.
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Old 02-25-2018, 07:20 AM
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I have Brother with auto thread cutter. It would unthread the needle too. The repair guy fixed it, said it was leaving too short a thread length for the top thread so it came threaded. Oh forgot, the Brother repairman said there was no way to change it, wanted to put in a new one. The man who did was a jack of all brands.
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Old 02-25-2018, 08:25 AM
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Mine does that too. I just pull a little thread before I start up again.
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Old 02-25-2018, 08:27 AM
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Originally Posted by KwiltyKahy View Post
Mine does that too. I just pull a little thread before I start up again.
oh, no, no! With the price of these machines...take it to the dealer and have him adjust the cut...it can be done..stamp your feet if you have too! I did, and he did! Btw-no charge to me...or I was going to complain to BBB......
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Old 02-25-2018, 09:13 AM
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Mine does that too, unless the machine stops in the highest position for the needle. If you have it stop in the "needle down" position then crank the wheel to get the needle up just a little, when you start sewing again the needle has to go up first, before it goes down, and that is when it becomes unthreaded. At least on mine, that's what happens.
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Old 02-25-2018, 10:30 AM
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I don't know if this would help your problem but my manual says to use thread cutter when still on the fabric. Maybe, if you go off fabric then cut it cuts the thread too short? Just a thought.
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Old 02-25-2018, 10:54 AM
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Check your preference page. I believe there is a setting for length of thread cut.

Have you done the latest UPDATE (not upgrade)? The updates are a free download with instructions on the machine web site. the lastest version is 3.02 dated. This problem was discussed last week at my local machine dealer for these machines.

Good luck!
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Old 02-25-2018, 04:47 PM
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Originally Posted by Onebyone View Post
I have Brother with auto thread cutter. It would unthread the needle too. The repair guy fixed it, said it was leaving too short a thread length for the top thread so it came threaded. Oh forgot, the Brother repairman said there was no way to change it, wanted to put in a new one. The man who did was a jack of all brands.
I don't think that's true it is something that is done because I have it happen once in a while but not all the time so I have to believe it is something I am doing since it doesn't happen regularly
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Old 02-25-2018, 06:46 PM
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My Babylock Jane has a thread cutter. I try to remember to keep the presser foot down and then push the button.

Of course, sometimes what I am going to sew unthreads the needle, when I get too close to it.
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Old 02-26-2018, 03:18 AM
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I have a Babylock Serenade with thread cutter, and found that happens with certain brands of threads, not at all with other brands. Do some experimenting. With mine, Star thread in the short fat round spool is terrible. When I use Guttermann thread the cutter works fine.
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