What would you do?
#41
Super Member
Join Date: May 2009
Posts: 1,265
Originally Posted by LyndaOH
I would go back to the quilt shop when she is there and explain that she didn't include the other borders and you are short. If she's customer-oriented she'll take back your piece and cut you a new one. It seems like it would not be a stretch for her to be able to sell the piece you brought back to another customer that it would work for.
If she won't take it back, I'd probably buy the new piece and sell the incorrect one here on the board.
Hope this helps!
If she won't take it back, I'd probably buy the new piece and sell the incorrect one here on the board.
Hope this helps!
#42
Since the fabric has been washed already I don't know if they will take it back but since it was her sales clerk that made the miscalculation and not you she should at least give you the fabric it will take to make a pieced backing for your quilt. In the future if they calculate the yardage and it doesn't seem right I'd ask them if they added in the border additions you made before cutting the backing fabric. Sorry for your diappointing experience. We trust that LQS clerks know what they are doing when they offer to calculate the proper yardages we need. I know I would have taken their yardage over my, math challenged brain. :roll: :roll: :roll:
#43
Senior Member
Join Date: Oct 2009
Location: montana
Posts: 620
Originally Posted by Bobbielinks
I would go back to the shop and explain that what "we" measured was a little short, then purchase more fabric. I figure I could have easily made an error if I had been the one to measure, instead of her. However, I would certainly know how much I need before I go back to the shop.
are going to send it to be quilted or even for yourself, you
need extra fabric all around. I never take some else's
calculations without checking it myself a couple of times.
#44
Having owned a quilt shop at one time, she should be responsible for not figuring correctly. I would also explain that you washed it, and it shrunk 4+"...that is quite possible. She can turn around and resell it as damaged, and still make her money back.. Don't back down, stick to your guns!!
J
J
#45
Super Member
Join Date: Nov 2010
Location: Mabank, Texas
Posts: 8,780
I would take the fabric and sales receipt back to the fabric shop and explain the situation. Hopefully they will do the right thing and allow you to exchange the fabric you purchased for the amount of fabric you really need.
#46
Super Member
Join Date: Jan 2011
Location: Utah
Posts: 1,197
Being a ex-shop owner I can understand how the shop owner made the mistake. We used to tell our customers to tell us what they want and we would cut it. It is as difficult for shop owners to figure the amount needed as it is for the customer. I would definately know how much to buy before going back if I were you. Do you have to buy the full piece again or can you do some creative piecing and get by with the piece you already have?
#47
I appreciate all your advice.
I did go to the shop with my measurements ready and only changed my plan based on the shop owner's advice.
I hadn't planned to buy the backing during this particular trip, only the borders. I should have double-checked her measurements before buying the backing.
I'll just count this as a learning experience. I'll use what I have, make adjustments to my borders to make it work and stick to "my" plan on future projects. Thanks for listening to my vent!
I did go to the shop with my measurements ready and only changed my plan based on the shop owner's advice.
I hadn't planned to buy the backing during this particular trip, only the borders. I should have double-checked her measurements before buying the backing.
I'll just count this as a learning experience. I'll use what I have, make adjustments to my borders to make it work and stick to "my" plan on future projects. Thanks for listening to my vent!
#48
Originally Posted by szyquilt
I appreciate all your advice.
I did go to the shop with my measurements ready and only changed my plan based on the shop owner's advice.
I hadn't planned to buy the backing during this particular trip, only the borders. I should have double-checked her measurements before buying the backing.
I'll just count this as a learning experience. I'll use what I have, make adjustments to my borders to make it work and stick to "my" plan on future projects. Thanks for listening to my vent!
I did go to the shop with my measurements ready and only changed my plan based on the shop owner's advice.
I hadn't planned to buy the backing during this particular trip, only the borders. I should have double-checked her measurements before buying the backing.
I'll just count this as a learning experience. I'll use what I have, make adjustments to my borders to make it work and stick to "my" plan on future projects. Thanks for listening to my vent!
#49
Originally Posted by Raggiemom
I would go back and explain what happened to her. Hopefully she will make it right since it was her mistake. We all make them at some point, it's how you handle them that's important.
#50
Super Member
Join Date: Mar 2011
Location: Central NJ
Posts: 5,570
Had a similar situation not long ago at my LQS. I had my top with me, no borders planned, just looking for backing. New employee punches numbers into the fabric calculator, tells me yardage. I always buy extra from 1/4 to 1/2 yard. Bought an extra 1/2 yard and was still quite a bit short. Had to go back and buy more. New employee was not there at the time, everyone else busy. Needed the fabric anyhow so just bought the fabric and left. I'll be going by MY calcuations next time.
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