What would you do?
#41
If everything besides the communication is a positive experience I would leave a positive feedback. However, I would leave a one star rating on the communication. A one star rating is worse for a seller than receiving no stars at all. (You might want to look at her communication star rating, she may have others) If she falls below like 4.5 or something like that ebay could ban her from selling (not that I'm saying they should) All I mean is if you leave one star for communication maybe she'll realize she needs to improve on her communications.
#42
Senior Member
Join Date: Nov 2008
Location: SoCal
Posts: 702
I agree that she should ask first and not send until you say it is OK. I agree that it helps other buyers to know who they are dealing with.
I have only left one negative feedback because it was not as described. The book binding was completely off and it was described as good condition. Never mentioned the binding.
I have only left one negative feedback because it was not as described. The book binding was completely off and it was described as good condition. Never mentioned the binding.
#43
Originally Posted by gypsylady5
I agree with you. Negative feedback is so drastic and so disheartening to a seller. Its just not always the case and should be used sparingly. If you didn't get your fabric at all, then a negative might be in order. She did send you what she had, which you can return for credit and she did give you credit for the 1/2 yard, and she did contact you. She has tried to make a bad situation right. Don't be so harsh with her. Put yourself in her shoes for a minute. Would you like someone to leave negative feedback when you did try to resolve the problem? Its just not the right thing to do.
#45
Since the seller initially said she had 10 yards available, then made the adjustment after the sale, I have to think she sold the rest of it to someone else and was trying to finagle to be able to sell her entire 10 yards... But not checking with you first was definitely NOT COOL.
You should NEVER leave bad feedback before trying to work things out with the seller. Most would rather give your money back and let you keep the goods than get a negative feedback rating to hurt future business. Contact her and tell her your feelings and then decide on feedback, based on how satisfied you are with her response. Always give them a chance to make it right, first. Negative feedback is a serious business, as many people are making their income selling on Ebay.
You should NEVER leave bad feedback before trying to work things out with the seller. Most would rather give your money back and let you keep the goods than get a negative feedback rating to hurt future business. Contact her and tell her your feelings and then decide on feedback, based on how satisfied you are with her response. Always give them a chance to make it right, first. Negative feedback is a serious business, as many people are making their income selling on Ebay.
#46
What is her feedback like?
Ebay uses feedback to help buyers know what a seller is like - the problem with what happened here is that because of what 1 seller has done, it will make a lot of us quilters think twice from buying fabric on Ebay.
Ebay uses feedback to help buyers know what a seller is like - the problem with what happened here is that because of what 1 seller has done, it will make a lot of us quilters think twice from buying fabric on Ebay.
#47
Originally Posted by JUNEC
What is her feedback like?
Ebay uses feedback to help buyers know what a seller is like - the problem with what happened here is that because of what 1 seller has done, it will make a lot of us quilters think twice from buying fabric on Ebay.
Ebay uses feedback to help buyers know what a seller is like - the problem with what happened here is that because of what 1 seller has done, it will make a lot of us quilters think twice from buying fabric on Ebay.
#48
Senior Member
Join Date: Jul 2010
Location: Ohio
Posts: 390
I don't feel she should get a negative feedback. You should email her and suggest that she always email the buyer before shipping if there is a shortage, explaining that it could be meant for a project where the full amount is needed. But, be charitable and give her the benefit of the doubt. She may not sew and not know.
#49
Originally Posted by JUNEC
What is her feedback like?
Ebay uses feedback to help buyers know what a seller is like - the problem with what happened here is that because of what 1 seller has done, it will make a lot of us quilters think twice from buying fabric on Ebay.
Ebay uses feedback to help buyers know what a seller is like - the problem with what happened here is that because of what 1 seller has done, it will make a lot of us quilters think twice from buying fabric on Ebay.
I haven't emailed her yet. I think I will tonight and base my feedback on her response, the fabric when it gets here and low stars on the communication.
#50
Originally Posted by sewbizgirl
Since the seller initially said she had 10 yards available, then made the adjustment after the sale, I have to think she sold the rest of it to someone else and was trying to finagle to be able to sell her entire 10 yards... But not checking with you first was definitely NOT COOL.
You should NEVER leave bad feedback before trying to work things out with the seller. Most would rather give your money back and let you keep the goods than get a negative feedback rating to hurt future business. Contact her and tell her your feelings and then decide on feedback, based on how satisfied you are with her response. Always give them a chance to make it right, first. Negative feedback is a serious business, as many people are making their income selling on Ebay.
You should NEVER leave bad feedback before trying to work things out with the seller. Most would rather give your money back and let you keep the goods than get a negative feedback rating to hurt future business. Contact her and tell her your feelings and then decide on feedback, based on how satisfied you are with her response. Always give them a chance to make it right, first. Negative feedback is a serious business, as many people are making their income selling on Ebay.
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