Go Back  Quiltingboard Forums >
  • Main
  • Yesterday's Trip to the LQS >
  • Yesterday's Trip to the LQS

  • Yesterday's Trip to the LQS

    Thread Tools
     
    Old 08-16-2011, 04:36 AM
      #1  
    Senior Member
    Thread Starter
     
    dallen4350's Avatar
     
    Join Date: Jun 2011
    Location: Florida
    Posts: 309
    Default

    All day yesterday I wanted to get to a LQS to get material for boarders and backing on a Summer in the Park quilt. One thing or another delayed me.
    I got to a closer small LQS to find it was closed (for appointment) during normal hours. Not to be deterred, I continued to the next town to a larger LQS. I finally go there at 3:50pm.
    I picked a couple of choices for the boarders, when the sales associate (owner?) come over and helped me to pick the boarder, backing and binding materials.
    Since I was there, I mentioned that they had such a large selection I should get the material for my niece's quilt, which will be a Bargello.
    She asked, "Now?". I found they close at 4 on Monday. I said that I could come back. She said, that as long as I was there (and it wasn't that close to my home), we could do it now. She closed the door and put up the closed sign, then patently helped me to pick twelve materials for the Bargello. It wasn't easy to pick materials with nice gradients, etc. But she was patient with me all the way.
    Finally, we made the selections, she cut the material and I walked out of there just a few minutes before 5. She had stayed there almost an hour past closing to help me (and make a sale). She was probably wanted to get home, but she made me feel that I had all the time I needed.
    I'll definitely go out of my way to give them my business in the future.
    BTW, they have a program that after you buy so many yards of material, you get some for free. I ended up getting two of my pieces for free.
    I'm so impressed!
    dallen4350 is offline  
    Old 08-16-2011, 04:39 AM
      #2  
    Power Poster
     
    alikat110's Avatar
     
    Join Date: Oct 2010
    Location: Waco, Texas
    Posts: 15,138
    Default

    There is someone who understand the power of excellent customer service!!! Either that or she just wanted a mini vicarious experience...to know what someone was doing with fabric from her shop!!!
    alikat110 is offline  
    Old 08-16-2011, 04:40 AM
      #3  
    Super Member
     
    Join Date: Feb 2011
    Location: North Dakota
    Posts: 2,633
    Default

    sounds like a winner to me. thosse are the kinds of people who are rare to find now days. most are I am closing see ya another time.
    amyjo is offline  
    Old 08-16-2011, 04:42 AM
      #4  
    Super Member
     
    Glassquilt's Avatar
     
    Join Date: May 2011
    Location: Northeast IL
    Posts: 2,064
    Default

    Yet another reason to support your LQS
    Glassquilt is offline  
    Old 08-16-2011, 04:45 AM
      #5  
    Super Member
     
    Join Date: Apr 2010
    Location: Southern , Virginia
    Posts: 1,518
    Default

    That is impressive! At least there are a few business owners around that realize how important personal service is to their business.
    Jeanniejo is offline  
    Old 08-16-2011, 04:45 AM
      #6  
    Super Member
     
    mizkyp's Avatar
     
    Join Date: Feb 2011
    Location: Pennsylvania
    Posts: 1,022
    Default

    I'm glad you had such a positive experience. It's great to find a place with good customer service. Keep shopping there.
    mizkyp is offline  
    Old 08-16-2011, 04:52 AM
      #7  
    Super Member
     
    Join Date: Jan 2011
    Posts: 3,200
    Default

    Would you please share the name of the shop with the QB members?
    AUQuilter is offline  
    Old 08-16-2011, 05:02 AM
      #8  
    Senior Member
    Thread Starter
     
    dallen4350's Avatar
     
    Join Date: Jun 2011
    Location: Florida
    Posts: 309
    Default

    Originally Posted by AUQuilter
    Would you please share the name of the shop with the QB members?
    Tomorrow's Treasures Quilt Shop in Crystal River, Fl.
    dallen4350 is offline  
    Old 08-16-2011, 05:05 AM
      #9  
    Super Member
     
    michelehuston's Avatar
     
    Join Date: Dec 2010
    Location: ohio
    Posts: 1,039
    Default

    That is great customer service!!!
    michelehuston is offline  
    Old 08-16-2011, 05:16 AM
      #10  
    Power Poster
     
    cjomomma's Avatar
     
    Join Date: Feb 2010
    Location: Murray, Ky. Looking for a nice cushy pillow to rest my head on!
    Posts: 14,022
    Default

    It's nice to hear of wonderful experiences.
    cjomomma is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    sewnsewer2
    General Chit-Chat (non-quilting talk)
    22
    08-19-2013 04:49 AM
    NikkiLu
    Main
    3
    11-08-2011 09:34 PM
    auntpiggylpn
    Main
    12
    08-10-2011 01:55 PM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off



    FREE Quilting Newsletter