fayzer

I don't understand why I have to keep signing in every time I look at the QB. I check the "remember me" box each time. It is really aggravating and a PITA since I look at the board many times a day. I belong to other forums and NEVER have to sign in again, except on rare occasions. Why is our board this way?

Faye

Tartan

Someone said that's it is your anti virus or pop up protection that prevents the site from remembering you?

sharon b

Maybe send a PM to Admin or Tech support and see if they can offer any suggestions - I did it once and have never had to do it again - hope I never need to remember what it is LOL

patricej

PROBLEMS LOGGIN IN OR STAYING LOGGED IN:

Assuming the member is using the correct username and password combination, these two problems are related to the browsing software being used, the way the users are browsing the site, and their individual browser settings

Supported browsers include:

· Internet Explorer v7 and up
· Firefox v6 and up (current version – 2)
· Chrome (current version)
· Safari v5 and up (current major version)

1) After entering the username and password, but before clicking the “Login” button, users can check the "Remember me" check box right next to the login button while logging in.

2) Users may be using private browsing, in which case there are no cookies saved on to your computer. So, even if the user checked the " Remember me" box while using private browsing, the cookie will not be saved and therefore the site will require users to login.

3) If the users manually clear the cookies of their browser or automatically delete the cookies once they close the browser, in either case, users will be required to login again.

4) Lastly, if the user is inactive for 60 minutes then user will automatically be logged out (This does not seem to be the case, but something to remember).

That will only happen to users who have *not* checked the "Remember Me" box.

If they have checked the box, they will not be logged out due to an hour of inactivity. I think the next time they will be required to log in is 2-4 weeks later.

sassy granny

I just had this same problem last week and probably aggravated Patrice to death but finally something worked. I did everything she said and now is working fine. I was ready to give up and quit but I'm not a quitter. Keep trying and listen to Patrice and it will work out. Just hope I don't have to do it again because I couldn't tell you for the life of me how I did it. I am saving all the info that Patrice sent me just in case.
sassy granny