Help! My June Taylor Shape Cut Just Broke-UGH
#33
Senior Member
Join Date: Sep 2009
Location: Pikesville, MD
Posts: 720
My JT ruler broke recently (actually my grandson broke it) and I got a new one which is just as good as my old one. I saved the old one which is about 12". I use it when I have fewer strips to cut, and it's kind of convenient to have a smaller one. I think that some of the JT rulers are flimsy, but my ShapecutPlus is great!
#35
Super Member
Thread Starter
Join Date: Feb 2018
Location: North Carolina
Posts: 2,414
Hi y'all,
I just heard from the JT folks. They wanted to know when, where...etc. from my purchase of this flimsy ruler. Of course, I could only guess. Who saves receipts from a year or so ago!? I did email back that I talked to y'all and many of you told of the same experiences. I also promised them I wouldn't buy another one. It won't do any good at all, but I do feel better for complaining.
Your suggestions are most helpful. Out comes the shelf liner, the duct tape, the glue, etc. to preserve the rest of the ruler. And, saving pennies for the ones you suggested. Thank you so much!!
I just heard from the JT folks. They wanted to know when, where...etc. from my purchase of this flimsy ruler. Of course, I could only guess. Who saves receipts from a year or so ago!? I did email back that I talked to y'all and many of you told of the same experiences. I also promised them I wouldn't buy another one. It won't do any good at all, but I do feel better for complaining.
Your suggestions are most helpful. Out comes the shelf liner, the duct tape, the glue, etc. to preserve the rest of the ruler. And, saving pennies for the ones you suggested. Thank you so much!!
#36
Power Poster
Join Date: Jan 2011
Location: Southern USA
Posts: 15,976
I also promised them I wouldn't buy another one.
Last edited by Onebyone; 04-17-2018 at 07:03 AM.
#37
Super Member
Thread Starter
Join Date: Feb 2018
Location: North Carolina
Posts: 2,414
My JT ruler was not years old. Maybe a little over one year and didn't break because of wear. I picked it up by a corner and the 12" slot just broke off. No chips or wear from the rotary cutter or any other injury. And , oddly enough, the older rulers survived many years longer than these flimsy new ones. The makers are making them much thinner now.
#39
Power Poster
Join Date: Jan 2011
Location: Southern USA
Posts: 15,976
A you tube video how to use the JT slotted ruler says to always lift the ruler using two hands, one on each side to balance the weight of it so one side won't bend down and possibly break from the bend. Makes sense as this ruler isn't solid and all the weight will be on the end you are holding.
#40
Super Member
Thread Starter
Join Date: Feb 2018
Location: North Carolina
Posts: 2,414
Guess what!?!! I just got an email from June Taylor Co. They are going to send me a new one. They believe me even without a receipt! Wow! I really didn't expect this. As a matter of fact, I told them that I knew there wasn't going to be any help at all without that receipt. Wow! There rulers are still too flimsy, but if I'm really careful... Wow! What a surprise!
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