natalieg

I don't know what the quilt looks like ar colors, but if I can die cut you an applique from some of your scraps, I will gladly do this for you. If you are interested, please contact me through PM.

No charge.....

candlequilter

Wow, I am so sorry that you had such a horrible thing happen to your quilt at your local LA. I haven't had that happen to me on any of my customers quilts, but after reading this I will definitely be extremely caution of long threads and needle positions. I am always watching for those but now I guess I am a little more paranoid that something like this could happen. Hopefully, your longarmer will do right by you and help correct the problem. But I do agree she should have been upfront with you and told you about the problem. The last thing I do before sending back a customers quilt is take pictures of both sides and check for anything that might need attention.

Good luck,

Sherryl
Candlequilter

whenpigsfly

Since you can't PROVE the quilter caused the damage, I'd think twice before I publicly badmouthed her work and her company. There might be a lawyer in her family!

sandpat

So sorry it happened to you regardless of how. Just do a little applique fix (I've done that on one of mine before that had an accident)...it won't be noticable at all and the story will just add character to the quilt. And then...don't take anything back to this person.

yetta

I hope she responds and can do somthing to correct the problem..

purrfectquilts

I am sorry for you and agree with the suggested methods of repair and also would not use her again since she offered no compensation or replies.

This happens in the trade and it is always highly irritating. Once a king sized DWR came back to me with a large bug quilted in between the layers and strings all over the place. Another time a local shop put the backing on inside out on a quilt for a very high paying customer. Not long after that a shop I have trusted for years also put the backing on a queen sized quilt inside out. Then the next time I sent something to a different place it came back loaded with thread nests and tails all over the back. Every time I clipped a thread nest I had to repair the stitching to stablize it.

How can one not notice that a fabric is inside out when there is a very distinct difference? I could possibly see it happening when the front and back are similar but these were not.

None of these places offered any compensation or remorse. So far I have not publicly given out their names, but maybe I should?

OmaForFour

Be careful. She could sue for libel.

smockingRN

I am so sorry this happened to you. I'm beginning to quilt for the public and have heard from other longarmers that this happens to all of us, sooner or later. I've been careful, no holes yet!
It is unfortunate that she didn't see the hole and offer to fix it. Most quiltermakers seem to be the nicest people and very understanding....
I quilted and bound a beautiful top, for a dear friend, who is also a customer. I found a hole as I was binding. Scared me to death, thinking I might have made it. I mended it, and told my friend about it. She said she had seen the hole too, and knew it was not my doing! Relief!
Maybe you could tell her how you feel and perhaps, find a new longarmer, depending on how the conversation goes. It would be a shame to ruin a reputation over this mistake, Hugs, Karen

auntiehenno

Get the word out to fellow quilters. Even LQS. Sorry to hear, however.

Izaquilter

I'm with you. You should post her long arm quilting business on line so others can see. But I'd let her know I was going to do this & if no response, then I would post a picture of the damage & the actual name of the long arm business.