dms

I just have to say what terrific customer service I received from Keepsake Quilting. I joined a BOM and miss cut two fabrics. They replaced these at no cost which I thought was outstanding. I didn't even need to send them postage. You just don't receive that kind of service every day. I was fully expecting to pay for my mistakes. Great company!

lynnie

that's great information to know. Glad that they were so prompt and kind AFTER the purchase too.

ManiacQuilter2

That is nice to know that customer service still exists now a days.

Pennyhal

Thanks for posting your great experience! It's good to know what sites have the best service.

Stitchnripper

That is good to know. I just joined BOM at the local quilt shop (we are new here) and miscut the first block. They gave me the replacement fabric. Good customer service will keep me coming back, and will consider Keepsake Quilting too.

jmoore

it's nice to know some still recognize quality customer service. I like Keepsake Quilting and even more so...

mojo11

Keepsake Quilting is awesome to do business with.

linmid

Will definitely have to try them!

CRO

I was doing a BOM from my LQS and when I misplaced the cutting directions for one month they charged me $1 to make a copy.
Will definitely give KQ a try.

Becky Andersen

Stitchin' Heaven in Texas did that for me once too. Keepsake Quilting, Stitchin' Heaven and Connecting Threads all have exceptional-above and beyond-customer service and are my very favorites. Any issues are quickly resolved and fortunately there are rarely issues!