Baby Lock Serenade machine

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09-19-2013, 10:54 AM

t22456

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Thread Starter

Join Date: Dec 2009

Posts: 6

Baby Lock Serenade machine

Hello everyone. Just wondering if anyone else owns a Baby Lock Serenade machine and if so are you happy with it. I have one and am very unhappy with it for lots of reasons. Wasn't worth any thing close to what I paid for it. Informed the company of the issues I am having and they were no help. They think any problems are with the user not the machine. thanks for any input

09-19-2013, 12:26 PM

JustAbitCrazy

Super Member

Join Date: Jan 2012

Posts: 4,783

I have one and love it. What problems are you having? I have to say I don't like the 'tude you are getting from the company representative!

09-19-2013, 12:50 PM

snipforfun

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Join Date: Jul 2010

Posts: 1,877

This machine was discontinued! Hmmmm. Wonder why? Problems?

09-19-2013, 01:21 PM

JustAbitCrazy

Super Member

Join Date: Jan 2012

Posts: 4,783

I think they have routinely come out with new machines with new names every year. Nothing new about that. Many times the "new" machines are very similar to a previous model.

09-19-2013, 01:58 PM

snipforfun

Super Member

Join Date: Jul 2010

Posts: 1,877

I think it was replaced with the Symphony

09-19-2013, 02:32 PM

Mdaniels

Senior Member

Join Date: Nov 2012

Posts: 421

I think the Symphony replaced the Espire.

09-19-2013, 05:19 PM

Dolphyngyrl

Super Member

Join Date: Jan 2009

Location: Southern California

Posts: 6,254

it was discontinued because of problems, contact the CEO one lady got a new symphony for her troublesome serenade. i believe babylock will make it right if you get in touch with the right people