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Thread: DVD came in mail, do I have to pay for this????

  1. #21
    Senior Member kuntryquilter's Avatar
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    I recieved one of these also. I did get a couple of bills, but just ignored them. Never heard from them again & it has probably been a couple of years.

    QUOTE=Lori S;5658804]If you did not order the item, you are under no obligation to pay for it or even return it. I got one of those a way back .. and its one of the reasons I stopped my subscription to Fons and Porter.. its just an unethical business practice.[/QUOTE]

  2. #22
    Super Member cpcarolyn's Avatar
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    That happened to me last year. I did not send the DVD back nor pay for it and I never heard another word from them after the first bill which I did not respond to. So dont worry about it. Unless they can produce something that shows that you ordered it you don't have to return or pay for it.

  3. #23
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    Quote Originally Posted by Lori S View Post
    If you did not order the item, you are under no obligation to pay for it or even return it. I got one of those a way back .. and its one of the reasons I stopped my subscription to Fons and Porter.. its just an unethical business practice.
    I agree. They are hoping to "guilt" you into sending them payment. Don't do it! I stopped long ago paying for things I didn't order, even from charities or fundraisers....such as those return address labels. I use them or toss them but I don't pay for them since I didn't ask to have them sent to me. It's a marketing strategy and obviously works or they wouldn't continue to do it. But it doesn't work with me!

  4. #24
    Junior Member angelanicole's Avatar
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    You should be glad that your creditcard info is not in their file otherwise they would have charged you for this DVD.
    Happened to me (not with F&P with another quilting company). And then the trouble I had to get them to quit sending me their useless DVD's.

  5. #25
    Super Member DonnaC's Avatar
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    Just ignore the bills when they come. F&P did the same thing to me a while back (I am a subscriber to the magazine, but didn't request the video.) Anything sent to you unsolicited, they can't demand payment for. I believe there is some teeny-tiny print on the invoices which states that.

  6. #26
    Super Member alwayslearning's Avatar
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    Fons & Porter, the real people, should demand that the company who bought them out stop degrading their name by using illegal business practices. You do not need to call, write, or respond in any way, and you keep whatever they send you.
    "Only those who know enough is enough can ever have enough." Lao Tzu

  7. #27
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    I got that same DVD. I thought it was a gift with an issue as I subscribe to their magazine. I thought nothing else of it. Then like you, I got a bill. I haven't received another bill after that first one. I haven't heard anythingelse from it. If this is going to be how they run things I don't even want the magazine. I guess I thought F&P was better than to do underhanded things like that. I haven't read this thread yet so I don't know if anyone else had experienced this or not. Just finished reading the thread and see I amnot the only one. I do wonder however if in any way these can be turned over on credit reports for non payment?

    Ladibug
    Last edited by Ladibug; 11-16-2012 at 12:48 PM.

  8. #28
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    I just finished reading the thread. I had no idea they were sold out. I do wonder however if any of these can be turned over to credit reports for non payment?

  9. #29
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    That happened to me last year and I put the dvd up and immediately forgot where it was. I got several notices from them and ignored them, as I DID NOT order this. Finally after many months and many whine notices I found it again and sent it back, but only because they had put a return postage in the package.

    Really irritates me when companies do this.

    delma

  10. #30
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    Probably just a mix-up with them. They are good about resolving problems. I'd just give them a call.

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