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Thread: DVD came in mail, do I have to pay for this????

  1. #26
    Super Member alwayslearning's Avatar
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    Fons & Porter, the real people, should demand that the company who bought them out stop degrading their name by using illegal business practices. You do not need to call, write, or respond in any way, and you keep whatever they send you.
    "Only those who know enough is enough can ever have enough." Lao Tzu

  2. #27
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    I got that same DVD. I thought it was a gift with an issue as I subscribe to their magazine. I thought nothing else of it. Then like you, I got a bill. I haven't received another bill after that first one. I haven't heard anythingelse from it. If this is going to be how they run things I don't even want the magazine. I guess I thought F&P was better than to do underhanded things like that. I haven't read this thread yet so I don't know if anyone else had experienced this or not. Just finished reading the thread and see I amnot the only one. I do wonder however if in any way these can be turned over on credit reports for non payment?

    Ladibug
    Last edited by Ladibug; 11-16-2012 at 12:48 PM.

  3. #28
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    I just finished reading the thread. I had no idea they were sold out. I do wonder however if any of these can be turned over to credit reports for non payment?

  4. #29
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    That happened to me last year and I put the dvd up and immediately forgot where it was. I got several notices from them and ignored them, as I DID NOT order this. Finally after many months and many whine notices I found it again and sent it back, but only because they had put a return postage in the package.

    Really irritates me when companies do this.

    delma

  5. #30
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    Probably just a mix-up with them. They are good about resolving problems. I'd just give them a call.

  6. #31
    Super Member Bluelady's Avatar
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    I got one. Awhile back. I sent the invoice back with a big No Thanks written on it. They never bothered me again. It is sort of a scam, but not really as you are under no obligation to pay.

  7. #32
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    Quote Originally Posted by jj1150 View Post
    Thanks all!!!

    I do have ONE quilting magazine subscription, and it probably is one by F&P, but that was ordered and paid for last spring. I think I will just mail the envelope back to them, telling them I did NOT order this DVD, and therefore are under no obligation to pay for OR return it.
    .
    Jody
    I too received one of these DVD's. and like you I recieved a bill for it . I dug out the paper work that came with it, and in small print at the bottom of the page it does say since you didn't order this DVD you are under no obligation to pay for it. I threw it in the garbage.

  8. #33
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    Quote Originally Posted by Learner747 View Post
    As a retired postal worker I can officially say that the law says if it is unsolicited merchandise you can do any number of things with it. Do Not Pay for it!

    You may keep it, throw it away, return to sender, etc. If you will go to the Postal Service's pages and look for "Unsolicited Merchandise." Print the page, put it in their envelope, and mail it to the company.

    BTW, it is illegal for them to send a bill to you.

    I have given this advice to dozens of people. I just followed it myself last week.
    Good to know! Thanks for posting.

  9. #34
    Junior Member Mimiqwerty's Avatar
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    Quote Originally Posted by Learner747 View Post
    As a retired postal worker I can officially say that the law says if it is unsolicited merchandise you can do any number of things with it. Do Not Pay for it!

    You may keep it, throw it away, return to sender, etc. If you will go to the Postal Service's pages and look for "Unsolicited Merchandise." Print the page, put it in their envelope, and mail it to the company.

    BTW, it is illegal for them to send a bill to you.

    I have given this advice to dozens of people. I just followed it myself last week.
    Thanks for the advice. I got one of those DVDs a few weeks ago and haven't bothered to even look at it since I didn't order it. Now I know what to do if and when a bill arrives. Thanks again.

  10. #35
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    Same here. When we moved I found the DVD. But I did not order it and have not watched it. I think it is "Tips.." I would cancel my subscription, but I love the magazines! Will not pay the bill, since I did not order it. I returned the bill at their expense saying I didn't order it and will not return it.
    I really hate to see them doing this!

    Quote Originally Posted by Jim's Gem View Post
    I got one of those. Got several billings for it as well. Never ordered it, lost the DVD (until I found it last week) never sent it back and I ignore the billing. If they send it to me without my approval, it's their loss. I have not looked at it, probably never will. They did send out at least 3 bills for it.

  11. #36
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    No. You do not have to pay. This is a revenue generating technique. I wish that they would stop this nonsense, but it must scare enough people into paying to make it worth the effort for them.

  12. #37
    Senior Member jollyquilting's Avatar
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    I don't pay either, I didn't order it, and I am not going to extra work to send it back either. I may or may not use it .
    Jo

  13. #38
    Senior Member Noiseynana's Avatar
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    A couple of weeks ago I saw an ad from them for a free copy of the mag. So I ordered it . Never got it but did get a bill for almost $30.00. I emailed them and told them that it is bait and switch , whicch is against the law. They emailed back and said I did not have to pay .
    Stitching is Meditation in Motion

  14. #39
    Super Member k9dancer's Avatar
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    I have occasionally ordered the 'free intro copy' of a magazine. If the bill comes before my 'free copy,' I write on the bill, "NO THANKS--CANCEL--NOT RECEIVED." I return that to them and think no more of it. Whether or not the magazine ever arrives after that, I do not subscribe. I find it more than annoying to be billed for a magazine before I have the opportunity to even see it.

    As for the DVD, a couple of years ago some company, not F&P, sent out a quilting DVD that was not ordered. It stated clearly that it was not ordered and the receiver could keep it or return it without charge. If you paid for it, you would get a subscription to more DVDs. They sent out several bills, all of which I ignored. Eventually they stopped. I think if you do nothing, which is what you did to begin with, they will stop the practice if no one responds.
    Stephanie in Mena

  15. #40
    Super Member Caswews's Avatar
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    Learner: Thanks !! I needed that information for sure .. Now the next bill I get for a DVD I didn't order will go back with that information on it .. Thanks again !
    When Life brings big winds of change that almost blows you over.Hang on tight and Believe.
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  16. #41
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    I got it also and I do not appreciate being "threatened" about non-payment. I simply tossed the "junk mail." We are under no obligation to remit payment if we did not order anything!

  17. #42
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    I got it, got 3 bills for it, ignored them all. I sincerly hope that non-response will take me off their junk mail list.

  18. #43
    Super Member marla's Avatar
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    All the quilting magazines seem to be doing this. I get the annual quilting books from BH&G Quilting and send them back. I write in large letters, refused, did not order. It's their problem to pay postage for the returned item. I quit all magazine subscriptions as I have plenty of issues that I want to work patterns.
    I got a CD from McCalls and opened it. I did not return it although i did get several letters and bills from them. It was just a very basic pattern collection and how to do engilish paper piecing that you can get on the internet for free. I too did not know what it was when I opened it. I used to get CDs' from internet sites to download their services so thought this was something of that nature. They are only out postage and the CD which cost $.25. They will have to tink up another way to market business.
    Jesus knows all my imperfections yet he still loves me. Amazing!

  19. #44
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    I agree that you should call them and complain. However, I onced received something that I did not order and contacted the Post Office to see what my obligation would be in this case. I was told to call them and tell them that I did not want it and if they would send me a postage paid label, I would return it. If they chose not to send you the label, you are under no obligation to return it. Be sure and make a note of the person you talk to in case you need to prove that you called about it. I was told that the best policy is to refuse anything that you did not order. Not always easy.

  20. #45
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    I had the same thing happen a few years ago. As someone else suggested, call the toll-free phone number,and tell them you don't want it and to not send anymore. Otherwise,you will receive invoices. I had to call 2 times to let them know I didn't want this DVD, but they finally stopped sending them. I truly wish companies whould stop sending unsolicitated products in the mail. It did take persistence to get them to take my name off their mailing list. good luck!

  21. #46
    Senior Member Lois-nounoe's Avatar
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    If you read the "mouse print" it will tell you you are under no obligation to pay or send back the DVD. You may keep it as a gift from them if you do not want to receive any more DVDs.

  22. #47
    Super Member katiebear1's Avatar
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    Quote Originally Posted by Lori S View Post
    If you did not order the item, you are under no obligation to pay for it or even return it. I got one of those a way back .. and its one of the reasons I stopped my subscription to Fons and Porter.. its just an unethical business practice.
    The same thing happened to me awhile back also. I called and gave them grief about it how it was a big scam and that a lot of people do not know that any unsolisitated merchandise does not need to be returned or paid for. ps the DVD was really bad too LOL

  23. #48
    Super Member jcrow's Avatar
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    This just happened to me but I never received a DVD. I kept receiving a bill. They finally called me!! I told them I never received a DVD from them and that they better have something proving that I ordered that DVD. They said they would not bother me any more. I received a calendar last year and I thought it was for signing up for a quilting magazine, but a couple of months later they sent me a "late" bill. I couldn't find the calendar to mail it back. They called me and I told them I thought it was for free and didn't even know where it was. First they tried to get my debit card number to pay for it and I said I wouldn't pay for it because I never ordered it and they better have proof that I ordered it. They said they wouldn't charge me and I never heard from them again.

    What a load of crap that these companies are doing now days. I think I should just buy the magazine off the shelf at the grocery store so they don't have my address and try to pull their "stunts" on me. And, I guess I should read the small print. Apparently I didn't have to pay for them, because they backed down immediately. And we are their customers and they treat us this way??? I get Fons and Porter, along with a few others. It sounds like it's Fons and Porter doing this. I don't think I will subscribe again. Too bad, I really enjoy their magazine, just not their ethics!
    "Be yourself...everyone else is taken."
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  24. #49
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    Yep, Yep. I heard that; also; When subscribing I was promised certain patterns and never got them; when I called about the free promise gifts they just said in the mail-----------still have not received what they said. Then they sent another bill (already Paid) and threatened to cut off my sub. so I mailed them a copy of my receipt and that worked one time; another time they only gave me 1/2 of the subscription because I paid and additional year; so they started that one in the middle. They must not realize they are losing lots of business. Who bought out the F&P.

  25. #50
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    They sent some out a while ago. No you do not have to return it. No you don't have to pay for it. Thought it was weird when I got it and didn't order it. Think they were trying to drum up business. Keep it, enjoy it, it's yours and it is free.

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