ontheriver

I bought my mom a Kindle for Christmas in 2010, purchased through Amazon. Later in the year she went on a trip and ended up leaving the Kindle on the plane. I contacted Amazon and had the Kindle blacklisted, noted as lost so no one could purchase on the account. Well, yesterday I received an email from Amazon informing me the Kindle had been returned to them. I was just AMAZED. It's so nice to be reminded there are honest people in the world. I called Amazon and after an hour on the phone, it was determined that they were not going to be able to locate our Kindle, (even with the red case it was in LOL). They had never run into this situation before. But they did refund me the entire purchase price! Amazon was so helpful and great customer service.

MaryStoaks

Wow! That is such good service. I have always been amazed at how easy it is to get books from Kindle. This situation gives me even more confidance in Amazon.

crafty pat

That is so good to hear. it is always so good to do business with a co. you trust.

mighty

So glad to hear it worked out well!!!!

QuiltnNan

how great is that!

EllieGirl

That's great! I love Amazon. I buy most of my gifts from there, skin care, lotions, toys for the grandkids, and of course kindle books. My daughter left a nook on a plane. Of course she never heard anything back from the airline.

nygal

That is great. My friend has only had her Kindle for one year and it "died". She called to see what can be done about it but they only offered to give her a tiny discount on a refurbished one if she sent her's back. Afterwards she realized that she can be reading all her books on her Ipad now. She wasn't too happy with the outcome of her conversation with them.

ljptexas

I got my Kindle last Sept. & love it BUT I wished I'd spent more to get one that lights up, that way u can read in the dark. I download free books & puzzle games from Amazon.

owlvamp

Awesome I love shopping on Amazon.

JanieH

Amazon is amazing! I had my Kindle with me in the hospital after I had to have emergency surgery. One night I dropped it off the bed and cracked the corner. It was 2 months out of warranty but when I contacted Amazon about ordering a new Kindle, they sent me a brand new one free of charge and a postage-paid box to return my old one to them. The service is fantastic! I support them and feel good about recommending them to anyone!