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Thread: Golden Threads

  1. #1
    TMK
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    Golden Threads

    Has anyone purchased anything from them recently? I placed an order on the 22nd, e-mailed them twice, tried to reach them by phone today and nothing. Supposedly there turn around time is 72 hours.

  2. #2
    Moderator QuiltnNan's Avatar
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    did you get a confirmation of your order? maybe the order didn't go through.
    Nancy in western NY

  3. #3
    Super Member nygal's Avatar
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    Are they located where any of storm Sandy hit? That might make a difference.
    "In this age of information, ignorance is a choice".

    Heaven and Earth are full of His Glory!

  4. #4
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    It looks to me they are located in Utah - what time did you call? You are in New York which is three hours ahead of Utah.

  5. #5
    Super Member AliKat's Avatar
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    If I remember correctly Golden Threads was bought out by HandiQuilter and they are located in Salt Lake City, UT.

    ali
    Have fun quilting! If it isn't fun, you will miss a lot.
    ali

  6. #6
    Super Member dunster's Avatar
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    They're in Utah, so shouldn't be affected by Sandy. There is a place on their site to check order status. Does it indicate anything? A lot of sites don't seem to check their email. You might try again with the phone, since it's earlier there than where you are.

  7. #7
    MTS
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    They also have a booth at Houston Quilt Festival, so maybe they are short staffed in their offices for the week.

  8. #8
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    Are you affected by the storm ? Maybe its sitting in a post office some where. Cant get to you.

  9. #9
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    I ordered a Pantograph from them a few weeks ago and it took 1 1/2 weeks to come. It came from UTAH. I thought that was a long time to wait for that little lightweight package.

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